Group policy grayed out, firewall off

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  1. cottonball
    Posts : 2,470
    Windows 7 Home Premium
       New #11

    Thank you for the info, MavMin.

    You are working onn your son's laptop, and I am not sure whether it is Windows 7, or what it is.
    Don't know if the info that shows under your name is your computer, or your son's.

    Can you please post the heading for FSS, and xxx out any personal info/name, if you like. It provides some details that are important.
    Example (from mine):

    Farbar Service Scanner Version: 16-01-2013
    Ran by xxxxx (administrator) on 17-01-2013 at 16:30:31
    Running from "C:\Users\xxxxx\Desktop"
    Windows 7 Home Premium (X64)
    Boot Mode: Normal

    Just want to make sure I post the right fix for your son's system


    Thanks!
      My Computer
    Quote Quote

  3. MavMin
    Posts : 34
    Windows 7 Home Premium 64bit
    Thread Starter
       New #12

    The FarBar was run on my son's PC so that inof is correct. I also have a Toshiba with the same specs.
      My Computer
    Quote Quote

  4. cottonball
    Posts : 2,470
    Windows 7 Home Premium
       New #13

    Since we are making some significant changes, please create new Restore Point before proceeding, per instructions following:

    Windows Seven:
    http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/

    Next, download Seven.zip:
    http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/

    To unzip the file, right-click and select: Extract all

    There are several files inside the folder...

    Double click on MpsSvc.reg file, and confirm the prompt.
    Double click on bfe.reg file, and confirm the prompt.
    Double click on windefend.reg file, and confirm the prompt.

    Restart computer.

    Please run Farbar Service Scanner once again, and post the entire log.
      My Computer
    Quote Quote

  6. MavMin
    Posts : 34
    Windows 7 Home Premium 64bit
    Thread Starter
       New #14

    Farbar Service Scanner Version: 16-01-2013

    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============
    MpsSvc Service is not running. Checking service configuration:
    The start type of MpsSvc service is OK.
    The ImagePath of MpsSvc service is OK.
    The ServiceDll of MpsSvc service is OK.

    bfe Service is not running. Checking service configuration:
    The start type of bfe service is OK.
    The ImagePath of bfe service is OK.
    The ServiceDll of bfe service is OK.


    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Disabled. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
      My Computer
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  7. MavMin
    Posts : 34
    Windows 7 Home Premium 64bit
    Thread Starter
       New #15

    All said they were added to the registry. but nothing changed. ;-(
      My Computer
    Quote Quote

  8. cottonball
    Posts : 2,470
    Windows 7 Home Premium
       New #16

    Please open the Run prompt (Windows key + R) and type: regedit
    Click: OK
    The Registry Editor opens...

    Navigate to the following Registry key by clicking on the > to the left of each item:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

    Right click on BFE and select: Permissions

    Click on Add, and type: Everyone
    Click: OK

    Now Click on: Everyone

    In Permission for Users, select Full Control in the Allow box, and click: OK


    Do the same as above for the following Registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc


    Go back to Start > Run (Windows key + R), type cmd and click: OK

    In the Open area, type:
    net start mpssvc
    Press: Enter

    Next, type:
    net start bfe
    Press: Enter

    Please run and post new FSS log.
      My Computer
    Quote Quote

  10. cottonball
    Posts : 2,470
    Windows 7 Home Premium
       New #17

    Here is an alternative, if the above does not work...
    　
    Please download: Windows Repair (All In One)
    Save to the Desktop

    Right-click the tweaking.com program icon on the Desktop, and select 'Run as Administrator'
    Click: Next at the Setup, and follow the prompts.


    At the program's console...

    Go to the Step 4 tab, and, under System Restore click on: Create

    Wait for the Restore Point to be created. Press: Next



    Go to the Start Repairs tab, and click: Start




    In the next prompt, press: Unselect all
    (The items seen in the image below are checked by default, and you do not want all of them.)








    Under Repair Options (on the left side) only check/select:
    Register System Files
    Repair WMI
    Repair Windows Firewall.
    Remove Policies Set by Infection


    On the right side, check: Restart/Shutdown system when finished
    Press: Start

    　
    After restarting the computer, please run: Farbar Service Scanner once again.
    Check all the options.
    Press: Scan

    Please provide the new Farbar Service Scan report in your reply.
      My Computer
    Quote Quote

  11. MavMin
    Posts : 34
    Windows 7 Home Premium 64bit
    Thread Starter
       New #18

    Unfortunately, the net start commands resulted in access denied. Running Tweaking now. Thanks for everyone's help. This is very exasperating!
      My Computer
    Quote Quote

  12. cottonball
    Posts : 2,470
    Windows 7 Home Premium
       New #19

    The Repair Windows Firewall option should restore the Registry keys for the BFE and MPSSVC services, as well as the Shared Access service.

    Let's hope it works.

    If not, still have another approach we can try.
      My Computer
    Quote Quote

  13. MavMin
    Posts : 34
    Windows 7 Home Premium 64bit
    Thread Starter
       New #20

    Still the group policy error!

    Farbar Service Scanner Version: 16-01-2013
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv: "C:\windows\system32\wuaueng.dll".

    BITS Service is not running. Checking service configuration:
    The start type of BITS service is OK.
    The ImagePath of BITS service is OK.
    The ServiceDll of BITS service is OK.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
      My Computer
    Quote Quote

 
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