ellenc, First of all, change ALL your passwords and notify your creditcard company!
Next, download AdWareCleaner AdwCleaner Download
to your desktop
1.Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
2.Click on Delete button
3.Confirm each time with OK.
4.Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
Now, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums
and save it to your desktop. Save any unsaved work
. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion. Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean
Let's flush the DNS cache and restore MS's Hosts file. Copy and paste these lines in Note pad. @Echo on
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
Save as flush.bat
to your desktop.
Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.
Now your computer has rebooted 3 times ... Please do this:
Download DDS from one of these links: DDS.com DDS.pif
- Disable any script blocking protection
- Double click the dds icon to run the tool.
- When done, DDS will open two (2) logs:
- Attach.txt <--- will be minimized in the task tray
- Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.