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Windows 7: Error 5: Access Denied while using Admin account

11 Jan 2013   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

post all permissions on folder c:\users\nathan\appdata\local\temp


My System SpecsSystem Spec
.

11 Jan 2013   #12
bulletng

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Borg 386 View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Of course it's possible what you say, but it's quite normal you can't change permissions on C:\boot without elevated privileges.
It could be, but anytime you can't get to certain areas of your PC that were accessible before, the first thing to suspect is a infection, as most viruses will try to block you from getting to key points that can aid in removal. Better to confirm your machine is clean rather then going unchecked & have a virus hiding somewhere on the system. Paranoia is just another level of defense
Well I have no problem browsing any directory on any of my drives.

Quote   Quote: Originally Posted by Kaktussoft View Post
post all permissions on folder c:\users\nathan\appdata\local\temp
Will do when I get home.
My System SpecsSystem Spec
11 Jan 2013   #13
bulletng

Windows 7 Pro x64
 
 

Trying to install Malwarebytes produces a very similar error:


I also get Log file and driver errors when trying to run TDSSkiller
Here is my security settings on temp:




I can run CMD as Administrator just fine.

I even enabled the built-in administrator account and still cannot install mbam!
My System SpecsSystem Spec
.


11 Jan 2013   #14
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Make a copy of Windows Defender Offline on a clean PC, run it on the infected one & post the results.
My System SpecsSystem Spec
11 Jan 2013   #15
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by bulletng View Post
Trying to install Malwarebytes produces a very similar error:


I also get Log file and driver errors when trying to run TDSSkiller
Here is my security settings on temp:




I can run CMD as Administrator just fine.

I even enabled the built-in administrator account and still cannot install mbam!
Goto permissiions->advanced of users nathan temp folder. Clear "inheterable permission...." it will show a popup. Click remove. Remove all permissions. After that put checkmark in "inheterable permission...." and "replace all child object....". click apply.

Can you create a folder in your temp folder?
My System SpecsSystem Spec
12 Jan 2013   #16
bulletng

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Can you create a folder in your temp folder?
I performed those steps and I can create a folder in that directory (temp). Although it produced the same error when attempting to install mbam as before.

I also ran the Windows Defender Offline (off of a USB created on another computer) overnight and it only found one suspicious object. Nothing changed.
My System SpecsSystem Spec
12 Jan 2013   #17
bulletng

Windows 7 Pro x64
 
 

I have also noticed when attempting to install other executable files that sometimes it produces other weird errors:



Someone suggested that I check my Environmental Variables:

but they all seem OK?

BUT then I changed the TMP location to another drive (E:\Temp) and it allowed the exe to install.
Although now I cannot install it to any directory!




D:
My System SpecsSystem Spec
13 Jan 2013   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Can you create that folder (exact same name) yourself in temp? It looks (from permissions) you can.
My System SpecsSystem Spec
13 Jan 2013   #19
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

I's good that WDO only found one thing. Do you remember the name of what it found by chance?

You might want to look into running a SFC /Scannow to see if any of your files are messed up.

SFC /SCANNOW Command - System File Checker

Repair Install
My System SpecsSystem Spec
14 Jan 2013   #20
bulletng

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Can you create that folder (exact same name) yourself in temp? It looks (from permissions) you can.
It's trying to create a .tmp file not a folder. I can try creating one to see what happens.

Quote   Quote: Originally Posted by Borg 386 View Post
I's good that WDO only found one thing. Do you remember the name of what it found by chance?

You might want to look into running a SFC /Scannow to see if any of your files are messed up.

SFC /SCANNOW Command - System File Checker

Repair Install
No I don't remember. I think it was some .dll though. I will perform a SFC tonight. Thanks
My System SpecsSystem Spec
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 Error 5: Access Denied while using Admin account




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