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Windows 7: Windows Security Center can't be started because of virus/malware

14 Feb 2013   #111
cottonball

Windows 7 Home Premium
 
 

Please enable the viewing of hidden files:
Start > Computer > Tools > Folder Options > View tab

In Advanced settings > Files and Folders, find: Hidden Files and Folders
Select: Show hidden files and folders
Click: OK

Now, please submit the following files to VirusTotal for analysis

C:\ProgramData\3002.abs
C:\ProgramData\3002.xml

(Refer to Post #36 for procedure)


My System SpecsSystem Spec
.
14 Feb 2013   #112
Crumble

Windows 7 Ultimate, 32bit
 
 

hmm, I clicked "show hidden files", but none of the files can be found when I try to select them in TotalVirus
My System SpecsSystem Spec
15 Feb 2013   #113
cottonball

Windows 7 Home Premium
 
 

That is because C:\Program Data does not exist, but exists as C:\Users\All Users.
The folder C:\Users\All Users is a symbolic link to C:\ProgramData. They're two names for the same folder.

So, now, we are both confused.

In any event, see if you can find these instead:
C:\Users\All Users\3002.xml
C:\Users\All Users\3002.abs
My System SpecsSystem Spec
.

15 Feb 2013   #114
Crumble

Windows 7 Ultimate, 32bit
 
 

Couldn't find the files this time either
My System SpecsSystem Spec
15 Feb 2013   #115
cottonball

Windows 7 Home Premium
 
 

Please use SystemLook once again.

Copy the content inside of the following quote box into the main textfield:
Quote:
:file
C:\ProgramData\3002.xml
C:\ProgramData\3002.abs
C:\Users\All Users\3002.xml
C:\Users\All Users\3002.abs
Click the Look button to start the scan.

Please post the SystemLook.txt in your next reply.
My System SpecsSystem Spec
17 Feb 2013   #116
Crumble

Windows 7 Ultimate, 32bit
 
 

SystemLook 30.07.11 by jpshortstuff
Log created at 04:38 on 18/02/2013 by siri1802
Administrator - Elevation successful

========== file ==========

C:\ProgramData\3002.xml - File found and opened.
MD5: 7DEC2C2DBC06CC26CFC90A7D5CC26AD1
Created at 05:07 on 06/02/2013
Modified at 03:13 on 18/02/2013
Size: 133 bytes
Attributes: -r-hs--
No version information available.

C:\ProgramData\3002.abs - File found and opened.
MD5: 85B4183C29AB85D31EE443C5D710859C
Created at 05:07 on 06/02/2013
Modified at 05:07 on 06/02/2013
Size: 11904 bytes
Attributes: -r-hs--
No version information available.

C:\Users\All Users\3002.xml - File found and opened.
MD5: 7DEC2C2DBC06CC26CFC90A7D5CC26AD1
Created at 05:07 on 06/02/2013
Modified at 03:13 on 18/02/2013
Size: 133 bytes
Attributes: -r-hs--
No version information available.

C:\Users\All Users\3002.abs - File found and opened.
MD5: 85B4183C29AB85D31EE443C5D710859C
Created at 05:07 on 06/02/2013
Modified at 05:07 on 06/02/2013
Size: 11904 bytes
Attributes: -r-hs--
No version information available.

-= EOF =-
My System SpecsSystem Spec
17 Feb 2013   #117
cottonball

Windows 7 Home Premium
 
 

They are there, but, they are not there.

Isn't that great!!

Let me take a look at what is the easiest option to remove these files.

Will get back to you later. It is 9:30AM for you, and 9:30PM for me, and it has been a long day.
My brain is fried.
My System SpecsSystem Spec
17 Feb 2013   #118
Crumble

Windows 7 Ultimate, 32bit
 
 

Haha that's great! Get some sleep
My System SpecsSystem Spec
17 Feb 2013   #119
cottonball

Windows 7 Home Premium
 
 

Had a thought...

Not all the files are displayed in Windows Explorer, even if "Show hidden files" in Folder Options is checked.

To display super hidden files:
Go to Start > Run (use R key)

To open the Registry, in the Run prompt, type: regedit

Go to the key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced

To do so, click the > to the left of the following. in this order:
HKEY_CURRENT_USER
Software
Microsoft
Windows
CurrentVersion
Explorer
Advanced

Once you reach the Advanced folder on the left pane, go to the right pane, and double-click on: SuperHidden

In the prompt that appears (Edit DWORD (32-bit) value):




Set the value to: 1
Press: OK

Close the Registry, and restart your computer.

See if you can find any of these files now:
C:\Users\All Users\3002.xml
C:\Users\All Users\3002.abs
C:\ProgramData\3002.xml
C:\ProgramData\3002.abs
My System SpecsSystem Spec
21 Feb 2013   #120
Crumble

Windows 7 Ultimate, 32bit
 
 

still can't find any of the mentioned files
My System SpecsSystem Spec
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