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Windows 7: virus


26 Jan 2013   #1

windows 7 ultimate 32bit
 
 
virus

hi, few days back i started to got a message access denied/ the service cannot accept control message at this time....i've runned a virus/malware scanner, and it detected 6 infections....i removed them, but the message still comes up....even when i'm opening computer management service....it doesnt let me to....
can any one help? any advice would of be nice! i also do not know if it's a right place to post a thread like this, but, i'm a newbie lol. by far of that, i can not, create a new user account in windows, for now on...

even, i cant view images what i tried to make, to make it easier to under stand, i really dont know what to do...i could not even open regedit

My System SpecsSystem Spec
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26 Jan 2013   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please give more information on the Anti-virus scanner you ran and what infections did it find?

Also, more information on the 'specs' of your computer, other than "OS windows 7 ultimate 32bit".
My System SpecsSystem Spec
26 Jan 2013   #3

windows 7 ultimate 32bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Please give more information on the Anti-virus scanner you ran and what infections did it find?

Also, more information on the 'specs' of your computer, other than "OS windows 7 ultimate 32bit".
MalwareBytes Anti-Malware

i don't know about the infections, currently lol, but, it found six of them...i cannot check for them either becaus it pops up the message 'windows cannot access the specified device, path, or file. You may not have the appropriate premissions to access the item' everything is blocked
My System SpecsSystem Spec
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26 Jan 2013   #4

windows 7 ultimate 32bit
 
 

it now shows that, the c driver has no space on offer...and it all started after the restart.

other specs, if you meant them...:

AMD E-450 APU with Radeon(tm) HD Graphics 1.65 ghz
4GB (3,49 usable)
My System SpecsSystem Spec
26 Jan 2013   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Is this an upgrade from Vista Ultimate 32bit, or is this a new OEM computer you bought with Win 7 Ultimate 32 pre-installed?
My System SpecsSystem Spec
26 Jan 2013   #6

windows 7 ultimate 32bit
 
 

if i try to delete any files, from downloads it says again 'C:/ is not accessible: Access denied.'
My System SpecsSystem Spec
26 Jan 2013   #7

windows 7 ultimate 32bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Is this an upgrade from Vista Ultimate 32bit, or is this a new OEM computer you bought with Win 7 Ultimate 32 pre-installed?
Yes, the windows was pre-installed.
My System SpecsSystem Spec
26 Jan 2013   #8
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download CKScanner by askey127 from HERE
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
My System SpecsSystem Spec
26 Jan 2013   #9

windows 7 ultimate 32bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Download CKScanner by askey127 from HERE
Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
I cannot download anything either, it just shows the aboutblank message in the new window at chorme...
My System SpecsSystem Spec
26 Jan 2013   #10

windows 7 ultimate 32bit
 
 

everyhting is frozen
My System SpecsSystem Spec
Reply

 virus




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