Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Malware in Chrome reinstall

01 Feb 2013   #1
ellenc

Windows 7 Professional
 
 
Malware in Chrome reinstall

Norton worked for hours removing a bad virus form my machine. When I got back into Chrome, there is a malware plugin, Coupon Companion Plugin, that cannot be removed. There is no trash can icon next to it. I've been searching for an hour for a solution to removing a stubborn plugin from Chrome. My computer experience is becoming a nightmare. Your suggestions to fix this problem will be greatly appreciated. ec


My System SpecsSystem Spec
.
01 Feb 2013   #2
Dinesh

Windows® 8 Pro (64-bit)
 
 

1. Exit Google Chrome completely.
2. Enter the keyboard short cut Windows key+E to open Windows Explorer.
3. In the Windows Explorer window that appears enter the following in the address bar.
Code:
%LOCALAPPDATA%\Google\Chrome\User Data\
4. Locate the folder called "Default" in the directory window that opens and rename it as "Backup default."
5. Try opening Google Chrome again. A new "Default" folder is automatically created as you start using the browser.

Then check if the problem still persists.
My System SpecsSystem Spec
01 Feb 2013   #3
cottonball

Windows 7 Home Premium
 
 

ellenc,

If no luck, try the following, andd we will remove it manually:

Please download OTL from one of the links below:
http://oldtimer.geekstogo.com/OTL.exe
http://oldtimer.geekstogo.com/OTL.com (renamed version)

Save the program to the Desktop.
Right-click and select 'Run as Administrator'

Click the Scan All Users checkbox.
Push the Run Scan button.


Two reports appear:
  • OTL.txt <-- Opened on the Desktop
  • Extra.txt <-- Minimized on the TaskBar
Please post the OTL.txt and Extra.txt reports in your reply.
My System SpecsSystem Spec
.

Reply

 Malware in Chrome reinstall




Thread Tools




Similar help and support threads
Thread Forum
Malware and Reinstall With An Image
Well, we all make mistakes and now I am included on that list. I recently received an email from a friend. I opened the email and clicked on the link that was included. I knew that I made a mistake when I saw the contents of the email. I found out from her that she did not send it, but was infected...
System Security
Hit by Happili Malware on Google Chrome
Just got infected with the Happili malware while using Google Chrome. Seems to be the only browser affected by it, as Firefox and IE don't seem to trigger the redirect. Running MSE and MBAM at the time, neither could get to it. I looked up the info on this nasty SOB along with all the other...
System Security
IE9 Has Been Replaced By Chrome (Maybe) - Can't Reinstall or Remove
In a real quandary ... IE9 seems to have been replaced by Chrome. Sounds weird (impossible?) but when IE9 is launched (from either Prog Files or Prog Files(x86)) here's what I see: Tried to uninstall IE9, but it's not listed in the 'installed programs'. (Neither is Chrome) Downloaded IE9...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App