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#1
Windows Security Service can't be started issue
Hi there!
I need help guys with my concern as stated with the thread title.
As far as I remember I ran DrTCP021.exe (it's a speed utility app) on my windows 7 ultimate 32bit
desktop and after that I noticed some changes in my PC.
1. my theme was changed to basic theme and for some reason my aero was automatically disabled.
2. themes service and desktop windows manager in services can't seem to be started.
3. i wasn't not able to connect to internet using my broadband stick. (wireless) I noticed that I can't
make some changes in network adapter like deleting some that i don't need.
4. I noticed that the windows security service was not running and i can't start it in services. i'm getting an error. "Windows could not start the Security Center service on Local Computer. Error 1068: The dependency service or group failed to start.
In short, DRTCP021.exe ruined my desktop.
i ran malwarebytes and deleted infected files
i ran Avast and I did the same. but nothing has changed. I came across to one of the threads here
with the same issue and used OTL.exe. I hope someone can help me as well with this.
I attached the OTL.txt.