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Windows 7: WONT SHUT DOWN! not sure if its a virus or not

17 Feb 2013   #11

Windows 7 Home Premium
 
 

Also, just wondering, can you shut down the computer if you press the following keys at the same time:
Alt and F4


Can you get to Task Manager through command prompt?
Enter: taskmgr


My System SpecsSystem Spec
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17 Feb 2013   #12

Windows 7 home premium 64bit
 
 

no malware cleaners tried or used yet, just finishing the CHKDSK previously sugested by golden, ever herd about ADWcleaner by explod? i use that for adware and it seems to work good
My System SpecsSystem Spec
17 Feb 2013   #13

Windows 7 home premium 64bit
 
 

@cottonball, i would if i could start task manager, or any other program
My System SpecsSystem Spec
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17 Feb 2013   #14

Windows 7 home premium 64bit
 
 

nothing yet guys, thanks for all the help (no sarcasm) but still no luck
My System SpecsSystem Spec
17 Feb 2013   #15

Windows 7 Pro. 64/SP-1
 
 

I new at this folks but this looks strange to me. Post #6 just
curious. There is no
Partial Product Key:

Windows Product ID: 00359-OEM-8992687-00057
My System SpecsSystem Spec
17 Feb 2013   #16

Windows 7 home premium 64bit
 
 

i was told by golden or jaycee to delete that info, or x it out, for privacy i guess
here is another one, whenever i press cntrl alt dlete, after aroung 2 minutes of nothing i get a black screen with moveable cursor and an error box entiteled "failure to display security and shutdown options"
and below in the dialog box "the logon process was unable to display security and logon options when CNTRL+ALT+DELETE was pressed. if the operating system does not respond, press ESC or restart the computer by using the power switch
My System SpecsSystem Spec
17 Feb 2013   #17

Windows 7 Home Premium
 
 

Was MGADiag run in Safe Mode?
My System SpecsSystem Spec
17 Feb 2013   #18

Windows 7 Home Premium
 
 

alaska skier,

Try the following, in Safe Mode, if you cannot get into Normal Mode:

Click: Start > All Programs > Accessories > Command Prompt
Right-click the Command Prompt and select: Run as Administrator

At the blinking cursor of the Command Prompt, copy/paste the text inside the quote box, and press Enter:
Quote:
netsh winsock reset
If successful, a message that the Winsock was reset appears.
Reboot for changes to take effect.

Restart the computer.

What happens?
My System SpecsSystem Spec
17 Feb 2013   #19

Windows 7 home premium 64bit
 
 

just wary of things that say reset, what will this do? also, i can boot into normal mode, i just cant shutdown or run anything, my only option to power off when in normal mode is to force it to by holding the power button
My System SpecsSystem Spec
17 Feb 2013   #20

Windows 7 home premium 64bit
 
 

also, MGADiag was run in safe mode as i couldn't run anything in normal mode
My System SpecsSystem Spec
Reply

 WONT SHUT DOWN! not sure if its a virus or not




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