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Windows 7: kasparsky updating problem

06 Mar 2013   #31
frodi

Windows 7 Home Premium 64 bit
 
 

Log: 'System' Date/Time: 05/03/2013 6:44:52 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name isatap.home timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 6:44:45 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 6:44:23 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name isatap.home timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 6:34:07 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name isatap.home timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 6:34:04 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name teredo.ipv6.microsoft.com timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 6:34:00 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 6:33:38 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name isatap.home timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 6:23:24 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 6:12:56 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 6:02:29 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 6:02:08 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name isatap.home timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 5:51:54 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 5:38:30 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 5:38:08 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name isatap.home timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 5:27:49 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name teredo.ipv6.microsoft.com timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 5:27:45 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.
Log: 'System' Date/Time: 05/03/2013 5:27:23 AM
Type: Warning Category: 0
Event: 1014 Source: Microsoft-Windows-DNS-Client
Name resolution for the name isatap.home timed out after none of the configured DNS servers responded.
Log: 'System' Date/Time: 05/03/2013 5:16:10 AM
Type: Warning Category: 0
Event: 27 Source: e1cexpress
Intel(R) 82579V Gigabit Network Connection Network link is disconnected.


My System SpecsSystem Spec
.
06 Mar 2013   #32
frodi

Windows 7 Home Premium 64 bit
 
 

Sorry about this Jacee, I had to cut up the notepad info as I could not submit so much info at once.
My System SpecsSystem Spec
06 Mar 2013   #33
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

This seems to be the cause of most errors shown --> Event: 10 Source: Microsoft-Windows-WMI
error 0x80041003

Refer to this page http://support.microsoft.com/default...;en-US;2545227
I would suggest you go offline (disconnect from the Internet) before running the 'script'
My System SpecsSystem Spec
.

06 Mar 2013   #34
frodi

Windows 7 Home Premium 64 bit
 
 

Thanks Jacee, I ran the script and hopefully it fixed a few problems. I now get the warning from Kaspersky that the databases are obsolete, however it still stops at 85%. Is my PC still protected? I am really worried.
My System SpecsSystem Spec
06 Mar 2013   #35
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by frodi View Post
By the way ICit2lol, I cannot even connect to the Australian site for Karspersky. As far as uninstalling goes, I managed to dl the uninstall tool for 2013 and when started was informed that it does not work on my OS. (Windows7 64 bit) Thank you and Cottonball for trying to help. I will stay with Jacee and see if he/she can find a solution.
Well ok mate I think there is something very wrong with your machine then because I have 4 x 64bit and 3 x 32bit machines and have been installing and configuring friends and workmates machines, plus dealing with Kaspersky for the last four and a bit years, and never had a problem like this.

At least the uninstall went ok.
Now I won't bother you any more as Jacee is dealing with it but I would strongly suggest that if you bought the Kaspersky in Australia then that you get onto their support site preferably by telephone.
That is Contact Information you will find the number listed there. I have always found them quick and very helpful.

I have to say that I am sorry I couldn't help you out but if you ever get this up and running then I should be only too pleased to help you out with a really neat config for the AV

John
My System SpecsSystem Spec
06 Mar 2013   #36
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
06 Mar 2013   #37
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by frodi View Post
Thanks Jacee, I ran the script and hopefully it fixed a few problems. I now get the warning from Kaspersky that the databases are obsolete, however it still stops at 85%. Is my PC still protected? I am really worried.
No, you aren't protected. Until we can get this figured out, totally uninstall Kaspersky:
Make sure there is no 'proxy' set :
Disable the proxy settings in Internet Explorer:
1) Under “Tools” in the browser tool bar select “Internet Options”.
2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
3) Click “LAN Settings” near the bottom of the “Connections” section.
4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
6) Click “Ok” to close the “Internet Options” window.
Reboot
Make sure "Proxy server" is still disabled under your LAN Settings.
Test whether internet connectivity is restored.

Now, download Microsoft Security Essentials Microsoft Security Essentials - Microsoft Windows
Let me know if you can get to the site!
My System SpecsSystem Spec
06 Mar 2013   #38
frodi

Windows 7 Home Premium 64 bit
 
 

I cannot uninstall Kaspersky, it won't use it uninstall tool on my pc. I also have a very bad experience with Microsoft Security Essentials. It was invaded by a virus which installed itself in this app. Then allowed 2 more viruses to install and made a dreadful mess of my PC. I took the machine to a PC tech and he cleaned the machine and installed KIS. And now this problem happens. This machine is only a few months old.
My System SpecsSystem Spec
06 Mar 2013   #39
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Might Imake just one more suggestion Frodi - I know I said I wouldn't but why don't you just get the data you need off that machine and do a complete wipe / clean all and a fresh install?

If you don't want to do that then two other freebies I have used are Comodo Premium and the free Bitdefender.

That technician inmy mind did not do a great job after all and I am wondering if he actually knew what he was doing??
My System SpecsSystem Spec
06 Mar 2013   #40
frodi

Windows 7 Home Premium 64 bit
 
 

Lol ICit2lol, you might be right.
My System SpecsSystem Spec
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