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Windows 7: Nothing is working. Malwarebytes error 372

08 Mar 2013   #1

Windows 7 x64
Nothing is working. Malwarebytes error 372

The only reason I listed the error code for MB is because everywhere I've read, has advised me to use Malwarebytes. I received error code 372 and I get that in safe mode as well. I have tried to download a new fresh version but, my firewall is preventing me from this. I cannot turn off my firewall. I can't run avast or avg antivirus. I don't have the restoration cds. What do I do. Is there a fix? I can get online on the infected computer but, some websites are blocked because of a certificate issue. I've made system restore points in the past but, they aren't there now.

My System SpecsSystem Spec
08 Mar 2013   #2

Windows® 8 Pro (64-bit)

Can you try to install the free version of Avast anti virus?
My System SpecsSystem Spec
08 Mar 2013   #3

Windows 7 Home Premium


Let's see if we can find out what is going on with your system...

Please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version that applies to your system: x64
Click the dark-blue button that applies.
Save to the Desktop

Close all windows and browsers
Right-click RogueKiller and select: Run as Administrator
Press: SCAN

When done, a report opens on the Desktop: RKreport.txt

Please provide the RKreport.txt (Mode: Scan) in your reply.
(Please do not delete anything!)

Also, do the following:
Downloading Farbar Service Scanner
Save to the Desktop.

Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
Press: Scan

FSS creates a log, FSS.txt, on the Desktop.

Please provide the FSS.txt in your reply.
My System SpecsSystem Spec

 Nothing is working. Malwarebytes error 372

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