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Windows 7: Mse and mwb

08 Mar 2013   #1

windows 7 home permium 64 bits
 
 
Mse and mwb

HI all I need to ask what I may be doing wrong if I instal MSE and Malwarebytes I well start getting bsod

All the crash info was saying buggey drivers (netio.sys)( ntoskrnl.exe )
but as soon as I deleted it and put webroot on it ,no bsod for 3 days
On day 4 I deleted webroot and put back MSE and MWB and the bsod came back.
Any ideas to what i may be doing wrong?

oh and MWB was the full version

My System SpecsSystem Spec
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08 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

I've had MSE and Malwarebytes Pro on my computers for several years and they get along fine.

Name:  mse mbam.JPG
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Having said that, have you checked your computer by installing just MSE without Malwarebytes and then Malwarebytes without MSE? Perhaps one or the other is being problematic.

If no BSODs occur when each is installed by itself, I'd reinstall both and then disable Malwarebytes real time scanning and leave real time scanning on MSE. Do BSODs cease? If yes, then it's most likely a Malwarebytes problem. But if BSODs continue, try disabling MSE real time scanning, enable Malwarebytes, and see if BSODs continue.

If you can't definitely pinpoint the problem to one or the other, I think I'd post on the Malwarebytes forum. Since you have the paid version you are entitled to free support. You can contact the Help Desk at support<at>malwarebytes<dot>org. And if you haven't already done so, it would probably help to post your latest BSOD dump files.

Blue Screen of Death (BSOD) Posting Instructions


My System SpecsSystem Spec
08 Mar 2013   #3

windows 7 home permium 64 bits
 
 

well try what you said
My System SpecsSystem Spec
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 Mse and mwb





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