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Windows 7: Trouble Uninstalling Rising Antivirus Free

21 Mar 2013   #1

Windows 7 Ultimate x64 with SP1
 
 
Trouble Uninstalling Rising Antivirus Free

I have Rising Antivirus Free on my Windows Home Server and I cannot uninstall it. Under the Control Panel, it's not even listed under the add/remove programs list and under the Start menu, there's an Uninstall link but clicking it does nothing. Does anyone know a way to get it removed without damaging anything in the process?

My System SpecsSystem Spec
21 Mar 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Have you tried using Revo Uninstaller ?

Link http://www.revouninstaller.com/revo_..._download.html

Choose either the freeware version or Pro 30 day trial version

Note   Note
The pro version will remove programs that are 64 bit . OS bit does not matter it's the Software bit that matters


Install the program . Launch the program click on Rising Antivirus Free and choose Uninstall . Choose Adanced mode and click on next . If you get the builtin Uninstaller of the Antivirus use that to remove the program once that is done go back to Revo Uninstaller and click next . It will scan for left over files in the registry click on Select All and click on the Delete button . Then click Next . It will scan for some more left over files if it locates those do the same click on select all and choose Delete. Once you're done click on Next . That should remove the program from your PC .
My System SpecsSystem Spec
21 Mar 2013   #3

Windows 7 Ultimate x64 with SP1
 
 

No I haven't. I'll try it now and post my findings.
My System SpecsSystem Spec
.


21 Mar 2013   #4

Windows 7 Home Premium
 
 

codyw,

Stsrt the computer in Safe Mode:

Tap the F8 key as the computer starts
Select Safe Mode from the menu presented.

Then go to the uninstall link for Rising Antivirus, and see if it goes.
My System SpecsSystem Spec
21 Mar 2013   #5

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you want to remove the program from within Safe Mode look at the link below

Uninstall and Remove Software in Safe Mode
My System SpecsSystem Spec
21 Mar 2013   #6

Windows 7 Ultimate x64 with SP1
 
 

The Revo Uninstaller sadly did not find Rising. I also went into safe mode to attempt and uninstall it from the start menu. It still didn't work. I even tried Revo in safe mode and it didn't find Rising. Why is Rising so hard and complex to remove? If I was to remove Rising from the start menu and program files folder in the C drive, would that eliminate it or would there be remnants leftover?
My System SpecsSystem Spec
21 Mar 2013   #7

Windows 7 Home Premium
 
 

codyw,

Let's do some searching...

Please download SystemLook:
64-bit:
http://jpshortstuff.247fixes.com/SystemLook_x64.exe
Save to your Desktop.
Right-click on SystemLook.exe, and select: Run As Administrator

Copy the content inside the following quote box into the main textfield:
Quote:
:filefind
*rising*
:regfind
rising
Click the Look button to start the scan.

When finished, a notepad window opens with the results of the scan.

Please post the SystemLook.txt (found on the Desktop) in your reply.
My System SpecsSystem Spec
21 Mar 2013   #8

Windows 7 Ultimate x64 with SP1
 
 

When I went to the link provided to download the software to my PC so that I could transfer it to my server, my security alerted me to something being dangerous. See attached.

Quote   Quote: Originally Posted by cottonball View Post
codyw,

Let's do some searching...

Please download SystemLook:
64-bit:
http://jpshortstuff.247fixes.com/SystemLook_x64.exe
Save to your Desktop.
Right-click on SystemLook.exe, and select: Run As Administrator

Copy the content inside the following quote box into the main textfield:
Quote:
:filefind
*rising*
:regfind
rising
Click the Look button to start the scan.

When finished, a notepad window opens with the results of the scan.

Please post the SystemLook.txt (found on the Desktop) in your reply.


Attached Thumbnails
Trouble Uninstalling Rising Antivirus Free-capture.jpg  
My System SpecsSystem Spec
21 Mar 2013   #9

Windows 7 Home Premium
 
 

Have used this program since it got created, a few years ago.

Just downloaded it to my Desktop. My AV did not blink.

It's up to you. We cannot force you to run a program.
My System SpecsSystem Spec
21 Mar 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate X64 SP1
 
 

Go to Computer, in the left pane click the arrow by your C;\ drive, Find Program files and Program Files(x86) and open each one in turn, find the Rising program folder and open it. If there is a file called Uninstall, try clicking that.

If you just delete the Rising files there will still be 100s or 1000s of registry entries left over.

Another thing to try is CCleaner - Download click under Free, download from Piriform, be mindful of adding a tool bar. Use CCleaner's uninstall function.
My System SpecsSystem Spec
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 Trouble Uninstalling Rising Antivirus Free





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