Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problems with reboot after using Windows Defender Offline

24 Mar 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Judy you could try this

Boot using a Recovery CD or Windows 7 Installation DVD to the Recovery Environment
At the System Recovery Options menu choose Command Prompt
At the command prompt type in the command:
bootrec /fixmbr
Press Enter to replace the MBR and then restart your computer.


My System SpecsSystem Spec
.
24 Mar 2013   #12
cottonball

Windows 7 Home Premium
 
 

Isn't that command covered here:
Bootmgr is missing - Fix

Normally, I try to find out the source of the problem with special tools, and then take the appropriate action.

We have no clue what WDO damaged, if anything...
My System SpecsSystem Spec
24 Mar 2013   #13
JudyinHawaii

Windows 7 64
 
 

Cottonball, you asked me to reply once I burned the CD - I have not done anything else.
My System SpecsSystem Spec
.

24 Mar 2013   #14
JudyinHawaii

Windows 7 64
 
 

Quote   Quote: Originally Posted by cottonball View Post
Isn't that command covered here:
Bootmgr is missing - Fix

Normally, I try to find out the source of the problem with special tools, and then take the appropriate action.

We have no clue what WDO damaged, if anything...
I can't boot to anything except the Cd/DVD drive or a thumb drive in the USB. I can't get to a system repair option as The only thing that presents itself on the screen is BOOTMGR missing - Hit CTRL ALT DELETE to restart. When I hit CTRL ALT DELETE, it tries, but simply goes back to BOOTMGR missing..
My System SpecsSystem Spec
24 Mar 2013   #15
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

When you hit CTRL ALT DELETE to restart, keep taping the F11 key to see if you get a boot menu option, so you can choose the DVD.
My System SpecsSystem Spec
24 Mar 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You have a dell so while the PC is booting up tab on the F12 key then choose optical disc or drive .
My System SpecsSystem Spec
24 Mar 2013   #17
JudyinHawaii

Windows 7 64
 
 

OK Cottonball, CD loaded, now I am at "Install Windows" or "Repair Computer" on the Windows 7 screen - repair computer??
My System SpecsSystem Spec
24 Mar 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Click on Repair your computer
Select Windows 7 and the click on Next.

On the System Recovery Options menu you will get the following options:
Startup Repair

System Restore

Windows Complete PC Restore

Windows Memory Diagnostic Tool

Command Prompt

Select Command Prompt

Type

Code:
Bootrec /fixmbr
Restart PC
My System SpecsSystem Spec
24 Mar 2013   #19
cottonball

Windows 7 Home Premium
 
 

Thanks, JudyinHawaii,

Did not want to re-invent the wheel, if you had already tried something else, etc.


Let's press on...

Please plug a USB pendrive into a clean computer.
Go to Start > Computer
Double-click Computer, and select the pendrive.
Right-click and select: Format
Press Start on the Format prompt.
Remove the pendrive when done.

Download Farbar Recovery Scan Tool:
Farbar Recovery Scan Tool Download
Select the 64-bit download.
Save the program to the >> USB pendrive.


Step 1.
Please go to the infected computer.
Plug in the pendrive which has FRST.

To enter System Recovery Options using the Windows Seven Recovery Environment Disc:
¦Insert the disc created into the CD drive.
¦Restart the computer.
¦If prompted, press any key to start Windows from the installation disc.

(If your computer is not configured to start from a CD or DVD, check your BIOS settings to do so.)

Step 2.
¦Select Language settings, etc., and then click: Next
¦Select the Operating System you want to repair, and then click: Next
¦At the next prompt, click Repair your computer

Step 3.
On the System Recovery Options menu you get the several options...

Select: Command Prompt
¦In the Command Prompt window, at the blinking cursor type notepad and press: Enter
¦In Notepad, under the File menu select: Open
¦Double-click the Computer icon on the left.
¦Find the pendrive letter, remember what letter it is, click on it, and press: Open
¦Close out of Notepad.

Step 4.
Back to the Command Prompt window...
¦Type g:\frst64.exe, and press: Enter
Note: Replace the drive letter g with the drive letter of your pendrive!

Step 5.
¦FRST64 starts and prepares to run. Follow the prompts.
¦Click Yes to the Disclaimer.

Press the Scan button.

The scan runs, and, the program saves the FRST.txt, on the pendrive.

Step 6.
When done, click the Command Prompt window, type exit, and press: Enter

Remove the USB pendrive.

Back at the System Recovery Options, press: Shutdown

Please provide the FRST.txt in your reply. It is located in the pendrive.

Based on the results, we'll pursue whatever action is appropriate.


My System SpecsSystem Spec
24 Mar 2013   #20
JudyinHawaii

Windows 7 64
 
 

OK - Let's finish this one first - did command prompt and typed "Bootrec /fixmbr" - it came back "The operations completed successfully. Now how do I get out ofthe command prompt?
My System SpecsSystem Spec
Reply

 Problems with reboot after using Windows Defender Offline




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Defender Offline
How to Use Windows Defender Offline The former Microsoft Standalone System Sweeper (MSSS) BETA has been rebranded and available as Windows Defender Offline now. Windows Defender Offline is a free standalone, bootable malware and virus remover from Microsoft that performs an offline scan...
Tutorials
cant reboot after windows defender offline
hello, i read another similar but not sure what will apply in my case.... After being notified my computer was infected I followed the suggestion to use Windows Defender Offline to remove the trojan. Once completed, and having cleaned the trojan, the computer would not reboot. It has a black...
System Security
windows defender offline error
I'm trying to download and install windows defender offline to a flash drive for use on another computer. During the 4-step process, I get error 0007-8004DD1D "error formatting drive" when it tries to format the flash drive. I have tried several time using different flash drives. I manually...
System Security
Boot Failure after Windows Defender Offline
Got the Alureon.a trojan/rootkit. Downloaded the Windows Defender Offline and ran it successfully, but now I can not get past the "Verifying DMI pool data....". I've read countless posts about doing F8 or F10 to go into Advanced Boot Options, but neither of those respond. So I can not change...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App