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Windows 7: AVG disappeared and will not let me connect to wireless


29 Mar 2013   #1

Windows 7 64bit
 
 
AVG disappeared and will not let me connect to wireless

Hey,

So I am having some internet problems. I am not able to connect using my Windows 7 PC but it is working fine on my Vista laptop. The only way I can get it to work on my PC is by changing the router security to WEP or OPEN. One other thing I noticed is my AVG has disappeared , it is still installed on my PC and it appears under Uninstall or Change a Program but I am unable to open it up. I tried using the official AVG removal tool but that too does not work as it just crashes my PC.

I created a thread under Network and Sharing and was told the most like issue is the AVG software which I am unable to remove. I installed BullGuard AV and did a scan nothing was found. The original thread can be found here:

Cannot connect on Windows 7, Vista working fine

So any ideas on what I can do to get things working back to normal?

My System SpecsSystem Spec
.

30 Mar 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi envy lets start with DDS

Note   Note
Run this tool on the laptop with the issue


download

Double click the dds icon to run the tool.
Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt
Save two logs onto your desktop and upload them with your reply
My System SpecsSystem Spec
03 Apr 2013   #3

Windows 7 Home Premium 64bit
 
 

DDS.scr is a great app except that if your system Windows is corrupted by the whatever (malware,rootkits,viruses, trojan horses,etc) it will go into Startup Repair in safe mode. It happened to mine and I got a headache right now.
My System SpecsSystem Spec
.


03 Apr 2013   #4

Windows 7 64bit
 
 

Hey guys, thanks for the reply.

I did DDS test and have got the 2 files attached to this post. Hope it gives information on whats wrong.


Attached Files
File Type: txt DDS.txt (21.9 KB, 5 views)
File Type: txt Attach.txt (16.0 KB, 4 views)
My System SpecsSystem Spec
03 Apr 2013   #5

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

There are still traces of AVG . I would also recommend removing Daemon Tools Toolbar .

Use RevoUninstaller to remove both of the applications .

Click on the app you want to remove then click on Uninstall and click on Yes you want to uninstall

Choose Advanced mode

If the built-in Uninstaller comes up run that . Once that is completed close the built-in Uninstaller

Click Next inside RevoUninstaller it will scan for left over registry keys

Select All and click on the Delete button once that is done click on Next

It will scan for left over files and folders click on Select All and click on Delete then click on Next .
My System SpecsSystem Spec
03 Apr 2013   #6

Windows 7 64bit
 
 

Hey,

So I downloaded Revo but neither AVG or Daemon Toolbar appear in the list of installed programs.

Any ideas?
My System SpecsSystem Spec
03 Apr 2013   #7

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

When you go to C:\Program Files (x86)\ do you see an AVG folder listed ?
My System SpecsSystem Spec
03 Apr 2013   #8

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
When you go to C:\Program Files (x86)\ do you see an AVG folder listed ?
Yep, i see it.
My System SpecsSystem Spec
03 Apr 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Do you see avg in Programs and features ?

Click on the button . Type programs and features and press enter


:ADDED:

What version of AVG do you have ? 2012 or 2013 ? Which AVG REOVAL TOOL do you have ?
My System SpecsSystem Spec
03 Apr 2013   #10

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Do you see avg in Programs and features ?

Click on the button . Type programs and features and press enter


:ADDED:

What version of AVG do you have ? 2012 or 2013 ? Which AVG REOVAL TOOL do you have ?
Yep I see it, nothing happens which I try to double click it or click on Uninstall. I have AVG 2012 and the avg_remover_stf_x86_2012_2125.exe and avg_remover_stf_x64_2012_2125.exe.
My System SpecsSystem Spec
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 AVG disappeared and will not let me connect to wireless




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