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Windows 7: Alureon and my broken laptop

29 Mar 2013   #91
SarahCali

Windows 7 Home Premium 64bit
 
 

OK, scratch that - the first time that's what happened, I f8'd and then told it to start normally.

It is booting - and I have a security warning:

Downloads\avg_remover(numbers).exe

I choose cancel not run? Is this part of the problem? I am 100% paranoid


My System SpecsSystem Spec
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29 Mar 2013   #92
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Are you in Windows now ? Can you open up System Configuration window ?

Click on the Start button in the Search programs and files box type MSCONFIG ( caps didn't matter ) and press enter key. If you get an UAC window click yes to proceed. Once the System Configuration window opens click on the Startup tab and uncheck everything but the as to do with Microsoft. Restart the PC
My System SpecsSystem Spec
29 Mar 2013   #93
SarahCali

Windows 7 Home Premium 64bit
 
 

Crikey. Typing this from laptop ... where all appears to be as it should be. I am thrilled, and still paranoid

Yes, I have disabled all other files on startup. I do not understand the AVG_removal file warning (I *did* remove AVG at the start of this mess, so it may be a legit file?) - I should search for it and remove it maybe?

I cannot thank you all enough - I owe you much beer!

What are my next steps, please? Am I no longer infected? Still vulnerable?

What would you recommend for anti-virus protection, stick with MSET? And I messed up and ran the Malware Bytes free trial a while back, so now it says not covered (although in fact still runs?).

I have many questions but don't want to take advantage of your generous time
My System SpecsSystem Spec
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29 Mar 2013   #94
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Sarah inside windows

Go to Tlcharger RogueKiller (Site Officiel)

Download the RogueKiller x64

Save to the Desktop

Close all windows and browsers

Right-click and select: Run as Administrator

Press: SCAN

RKreport.txt should be found in the desktop upload the file in your reply
My System SpecsSystem Spec
29 Mar 2013   #95
SarahCali

Windows 7 Home Premium 64bit
 
 

Will do so now ...
My System SpecsSystem Spec
29 Mar 2013   #96
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

I will be here .
My System SpecsSystem Spec
29 Mar 2013   #97
cottonball

Windows 7 Home Premium
 
 

SarahCali,

If the system was infected at some point with Alureon, also do the following...

Download TDSSKiller.zip:
http://support.kaspersky.com/downloads/utils/tdsskiller.zip
Right-click the program and select: Extract to tdsskiller\


A TDSSKiller folder is found on your Desktop.

Open the folder, and double-click the TDSSKiller application.

When TDSSKiller opens, click on: Change Parameters

Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK


Press: Start Scan


If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)


When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\


Logs have a name like:
C:\TDSSKiller.2.4.7_23.10.2013_15.31.43_log.txt


>>Please post the TDSSKiller log in your reply.<<

We need to take a look at these results to make sure all is well!!
My System SpecsSystem Spec
29 Mar 2013   #98
SarahCali

Windows 7 Home Premium 64bit
 
 

It seems to have found 'stuff' - and has created a quarantine folder?

You're so patient


Oh, edit, that was to VistaKing - cottonball, saw your reply only on posting, will read now


Attached Files
File Type: txt RKreport[1]_S_03292013_02d2034.txt (1.7 KB, 7 views)
My System SpecsSystem Spec
29 Mar 2013   #99
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Thank you Cottonball you beat me to it .

This is what I call team work
My System SpecsSystem Spec
29 Mar 2013   #100
cottonball

Windows 7 Home Premium
 
 

The RogueKiller report does not show anything to be worried about.

The TDSSKiller report is the one we need to see.
My System SpecsSystem Spec
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 Alureon and my broken laptop




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