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Windows 7: Alureon and my broken laptop

29 Mar 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

We don't want F11. That is the partition that stores your Factory Settings . Does it say HP on the screen ?


Cottonball,

She is using a Smart phone either an iPhone for Android


My System SpecsSystem Spec
.
29 Mar 2013   #12
SarahCali

Windows 7 Home Premium 64bit
 
 

1. current options as above (I'm not touching anything until told!)
2. Yes, I have a flash drive here
3. Using phone
4. Was not running TDSS - though did so when repairing GooglevRedirect c.2 months ago, in case relevant?
5. Win startup repair runs, but fails and goes to HP Recovery Screen
My System SpecsSystem Spec
29 Mar 2013   #13
SarahCali

Windows 7 Home Premium 64bit
 
 

Yes, screen says for more options go to - link is HP.com
My System SpecsSystem Spec
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29 Mar 2013   #14
SarahCali

Windows 7 Home Premium 64bit
 
 

Oh, also, do have Mac desktop here - realize prob not helpful?
My System SpecsSystem Spec
29 Mar 2013   #15
cottonball

Windows 7 Home Premium
 
 

Quote:
...current options as above...
So, you do have the Repair your computer option in the Advanced Boot Options menu?
Is that the case: Yes No

If you have the Repair your computer option, we need to figure out how to place a Windows file in a USB flash drive using a MAC.
My System SpecsSystem Spec
29 Mar 2013   #16
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

What speaks against reinstalling the system from the recovery partition. Just keep tapping F11 after power-on and it gets you into the wizard. Since your files are backed up, you should be good.
My System SpecsSystem Spec
29 Mar 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets see if we could get a kaspersky rescue disc

download

Download the ISO file onto your Mac along with the tool below

download

On the Mac try these steps

Run the downloaded file rescue2usb.exe.
On the Kaspersky USB Rescue Disk Maker window, click Browse... and select the iso image of Kaspersky Rescue Disk 10
Select the required USB device from the drop-down menu.
Click START.

Wait until the process is complete.

Click OK on the open window informing that Kaspersky USB Rescue Disk has been successfully created.

Plug the USB flash drive to the infected PC and press F9 for the boot options and choose USB device

Boot your computer from Kaspersky Rescue Disk 10

Press any key to enter the menu.

In the start up wizard window that opens, select the graphic interface language using the cursor moving keys. Press the ENTER key on the keyboard.

Read carefully the license agreement of Kaspersky Rescue Disk. If you agree with all terms, press 1 on the keyboard. To reboot the computer, press 2. To shut down the computer, press 3.

Choose Kaspersky Rescue Disk. Graphic Mode loads the graphic subsystem.
Press [ENTER]
My System SpecsSystem Spec
29 Mar 2013   #18
SarahCali

Windows 7 Home Premium 64bit
 
 

If I choose Boot Options from list above (is that what you mean?) I have;

Notebook Hard Drive, or Internal Cd Rom Drive options.

Also "F10 to BIzoS Setup"

The issue with HP Restore is that I will lose Windows, no? I assume backup was simply my data files (it was a standard backup)
My System SpecsSystem Spec
29 Mar 2013   #19
SarahCali

Windows 7 Home Premium 64bit
 
 

OK, read Kapersky option after my reply above. Will try now
My System SpecsSystem Spec
29 Mar 2013   #20
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Quote   Quote: Originally Posted by whs View Post
What speaks against reinstalling the system from the recovery partition. Just keep tapping F11 after power-on and it gets you into the wizard. Since your files are backed up, you should be good.
WHS

That is our last resort .

@ Sarahcali , the F9 key is your one time boot options key to boot from the USB flash drive or cd disc .
My System SpecsSystem Spec
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 Alureon and my broken laptop




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