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Windows 7: UKASH Virus .....again :(

28 May 2013   #41
cottonball

Windows 7 Home Premium
 
 

Good Job!!!

BTW, FRST_28-05-2013_19-39-46.txt is the report fromthe last time you ran the program, today. Do post it anyway.


~~~~
Then, run TDSSKiller once again, and this time, when presented with the TDSS File System entry in Threats Detected, select: Delete

Please attach the new TDSSKiller log in your reply if it show any entries. If it shows the following, just let us know it reported no entries:
Detected object count: 0


~~~~
Next, please use the Malwarebytes Anti-Rootkit Download
Save to the Desktop (easy to find)

Right-click the downloaded file and select: Extract here...
In the MBAR folder that appears on the Desktop, open it, and double-click the MBAR application.

At the main program console click: Next

At the Update Database prompt, click: Update
When the update is done, click: Next


At the Scan System prompt, under Scan targets, check: Drivers, Sectors, and System (If these items are already checked, that's fine.) Now, click on the SCAN button!

The results from the scan are shown as follows (Just an example)(Image courtesy of BleepingComputer):



If any threats are reported, click on the Cleanup button to remove them.

Reboot the computer.

Do another scan with Malwarebytes Anti-Rootkit to verify that no threats remain.

If they do, then click Cleanup once more, and repeat the process.

When done, go to the MBAR folder on the Desktop, and look for two reports:
1. system-log.txt
2. mbar-log-2013-05-28 (20-13-32).txt
(corresponds to mbar-log-year-month-day (hour-minute-second).txt)

Please attach the mbar-log and the system-log in your reply.


~~~~
As far as an Antivirus Program goes, if the computer has gotten infected 3 times with Ukash, it may be a good idea to uninstall AVG, and download MSE instead. Another issue to consider is the website used.
Is this a reputable site??


~~~~
To uninstall AVG, go to Start > Control Panel > Programs and Features, select AVG, and click: Uninstall

You need to make sure AVG is all gone, otherwise down the road there may be problems.

VistaKing can guide you thorugh the process to totally remove AVG better than what I can.


My System SpecsSystem Spec
.
28 May 2013   #42
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Here is the AVG2013 removal tool ( if you want to go that route )

http://download.avg.com/filedir/util..._2013_3341.exe

Or you you could go the RevoUninstaller route

Download the RevoUninstaller Pro its a 30-day trial

http://www.revouninstaller.com/downl...al-version.php

Please download and install Revo Uninstaller Pro
Right click Revo Uninstaller choose Run as administrator to run it.
From the list of programs double click on AVG to remove
When prompted if you want to uninstall click Yes.
Be sure the Advanced option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.
My System SpecsSystem Spec
29 May 2013   #43
cottonball

Windows 7 Home Premium
 
 

darrenj1471,

Awaiting for the mbar-log and the system-log in your reply, as requested in Post #41.

We are not done.
My System SpecsSystem Spec
.

30 May 2013   #44
darrenj1471

windows 7 64 bit
 
 

Apologies I wasnt home yesterday evening, will do the next steps tonight (your day time), thanks
My System SpecsSystem Spec
30 May 2013   #45
darrenj1471

windows 7 64 bit
 
 

Also , @VistaKing, which route do you recomend to uninstall AVG as youve given two options, the latter of which seems more effort Im happy with either but if both same Id choose the easier one
My System SpecsSystem Spec
30 May 2013   #46
cottonball

Windows 7 Home Premium
 
 

Easiest way...

Start > Control Panel > Programs and Features, select AVG, and click: Uninstall

If you run into problems, use VistaKing's suggestion: AVG2013 removal tool
My System SpecsSystem Spec
30 May 2013   #47
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The tool should be good. The removal process from Control Panel doesn't remove the registry keys from the program. The Removal tool and the RevoUninstaller Pro do.

You could use the tool . Doesn't have much steps as just Right clicking on the Tool choosing Run as administrator and it good to go.
My System SpecsSystem Spec
30 May 2013   #48
darrenj1471

windows 7 64 bit
 
 

First attachment as requested


Attached Files
File Type: txt FRST_28-05-2013_19-39-46.txt (33.5 KB, 1 views)
My System SpecsSystem Spec
30 May 2013   #49
darrenj1471

windows 7 64 bit
 
 

TDSSKiller log attached


Attached Files
File Type: txt TDSSKiller.2.8.16.0_30.05.2013_20.06.56_log.txt (137.3 KB, 2 views)
My System SpecsSystem Spec
30 May 2013   #50
darrenj1471

windows 7 64 bit
 
 

Err, when I double click mbar.exe in the folder I am getting the message below, please advise:


Attached Images
UKASH Virus .....again :(-capture.jpg 
My System SpecsSystem Spec
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 UKASH Virus .....again :(




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