Can't seem to rename files in AVG Rescue

cottonball said:

That may do it. VistaKing will let you know.

The laptop belongs to a buddy, and it started acting up while you have it, or are you just trying to help him fix it?

He gave it to me so I can have a look at it.

VistaKing said:

We could view it that way if the laptop could be turned on

The laptop is turning on I fixed the problem last night, so I am just going to follow these rules View hard drive information

VistaKing said:

I believed he removed the battery and let the laptop sit for a while and put the battery back .

Exactly, Now can I move on and do this step View hard drive information VistaKing?

VistaKing said:

Yes. Let us know what the model or serial is and we will get you the Diag disc for your drive

Alright I hope all this Information helps out

http://imageshack.us/photo/my-images...040100930.jpg/

Alright I hope all this Information helps out

http://imageshack.us/photo/my-images...040100930.jpg/

VistaKing said:

No hard drive info listed . Just laptop

So what do I do?, I can't seem to use the arrow keys. It says Use the up and down arrow keys to select System Information , and then press the Enter key. I am unable to do that.