New
#11
Wishmaster,
Please do. Not only does the computer have ransomware, but, there are risks of other malware being present.Will likely be back for more help depending on the situation.
Wishmaster,
Please do. Not only does the computer have ransomware, but, there are risks of other malware being present.Will likely be back for more help depending on the situation.
One thing to be aware of is cross infection. Don't put anything, USB, etc, into you PC that has been in the infected one.
The Hitman method worked beautifully.
Also ran Malwarebytes once back in and it found a couple minor issues that were resolved as well.
All appears clean now.
Wishmaster,
Delighted that all went well. Have provided the detailed instructions for HitmanPro.Kikstart several times to individuals with a variety of ransomware, and every time there is good news.
It is in you best interest to run RogueKiller. It is a program that performs a short scan, and detects whether there may be any other issue of concern. Ransomeware sometimes comes along with undesirables that are also difficult to remove.
I'll be glad to take a look at it, and hopefully all will be well.