Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: error 5:Acess denied

09 Apr 2013   #31
cottonball

Windows 7 Home Premium
 
 

gopu2013,


Please start the computer in Safe Mode and try to run TDSSKiller once again.

Safe Mode:
  1. Restart the computer.
  2. Tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options menu
  3. Select Safe Mode
Also, do you see the option Repair your computer in the Advanced Boot Options menu?
Don't use that, but just post back if it is there.


My System SpecsSystem Spec
.
09 Apr 2013   #32
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok well something is holding that up how about trying another there are several in this page (3) go to 3.8 and 15 antirootkits 15 AntiRootkits to Detect and Remove Malware that Uses Rootkit Technology
and I would be inclined to try the Avast and Malwarebytes apps for starters keep in mind I have not tried the Malwarebytes one yet because it has been in beta but there is also Hitman Pro and more in the listings.

If yuo want to wait till one of the others gets back then please do so but I think the Avast is worth a try. If it blocks that then I think we may be for a bit of a spot.
My System SpecsSystem Spec
09 Apr 2013   #33
cottonball

Windows 7 Home Premium
 
 

gopu2013,

Also. you can directly download the .exe version of TDSSKiller, and try running it, if the previous attempt did not work:
http://support.kaspersky.com/downloa...tdsskiller.exe


In addition to the above, please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version for your system. (32-bit or 64-bit)
Click the dark-blue button to download.
Save to the Desktop.

Close all windows and browsers.

Right-click and select: Run as Administrator

At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)
Press: SCAN

When done, a report opens on the Desktop: RKreport.txt

Please provide the RKreport.txt (Mode: Scan) in your reply.


Last, download Farbar Service Scanner



Save to the Desktop
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press: Scan
  • FSS creates a log, FSS.txt, on the Desktop.
Please provide the FSS.txt in your reply.

Forgot you ran RKill.
From what it shows, would not be surprised if you have a RootKit: ZeroAccess

Will await your results for the programs above.



@ICit2lol,

Need to run another tool before getting to those programs, except for TDSSKiller. We cannot control what those programs do, and we need to get a reading of what, exactly, is on the system, first of all. We're shooting blind right now.
My System SpecsSystem Spec
.

09 Apr 2013   #34
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by cottonball View Post
gopu2013,

Also. directly download the .exe version of TDSSKiller, and try running it:
http://support.kaspersky.com/downloa...tdsskiller.exe
I thought we tried that one but seems to be a few refs to it I remember it always being so easy to download and run.

Now although I don't know cottonball but that GMER is on that list too only I don't know quite how to decypher some of it I have used it in the past and it was fairly thorough but the readouts were a bit tough for me to understand. What do you reckon?
My System SpecsSystem Spec
09 Apr 2013   #35
cottonball

Windows 7 Home Premium
 
 

@ICit2lol,

GMER is not my choice. There are other programs that are much more User friendly.

Right now, need to see what is in that system, before the User runs any other program.
My System SpecsSystem Spec
09 Apr 2013   #36
gopu2013

windows 7 ultimate x32
 
 

@ CottonBall

yes i see d option "repair ur comp"

in safe mode i downloaded and saved tdsskiller as "test 2" and ran it
it found a suspicious file ... i tuk a screen shot and will attach d pic
i deleted tht suspicious file ltr

then i downloaded and saved rouge killer as "test 3" and ran d file
at 1st i got 2 suspicious entries found in d system
tuk d report

then pressed delete
i got another report and in tht i see its replaced
i gave another scan n delete
got a third report...will upload all d 3 reports

and finally i ran FSS and got a report...will upload tht too

note: (1) all d above 3 programs were run in safe mode and with "run as administrator" option
(2) forgot to tell u guys tht 2 days ago i tried to use system restore option but it dsnt open


Attached Thumbnails
error 5:Acess denied-aa.png  
Attached Files
File Type: txt RKreport 1.txt (1.7 KB, 8 views)
File Type: txt rouge killer report 2.txt (1.8 KB, 6 views)
File Type: txt rouge killer report 3.txt (1.4 KB, 4 views)
File Type: txt FSS report.txt (3.3 KB, 8 views)
My System SpecsSystem Spec
09 Apr 2013   #37
cottonball

Windows 7 Home Premium
 
 

gopu2013,

On TDSSKiller...

Please run it once again, and this time, when presented with the TDSS File System entry in Threats Detected, select: Delete

Please post the new TDSSKiller log in your reply.

Need to go out for a while...will get back with you on the rest of the work we need to do.
My System SpecsSystem Spec
09 Apr 2013   #38
cottonball

Windows 7 Home Premium
 
 

Next, please download: aswMBR
http://public.avast.com/~gmerek/aswMBR.exe
Save it to the Desktop.


>>Make sure your AntiVirus is temporarily disabled!!<<
For information on how to disable protective programs, refer to this Info:
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - BleepingComputer.com


Right-click aswMBR and select: Run as Administrator


When promped with: This Application can use the Avast! Free AntiVirus for scanning...etc.
Select: Yes


The last line of the run in progress will provide the status of the Avast! scan.
It will say: Downloading Avast! virus definitiond database, etc.

When the Avast! scan is done, the last line changes to: Avast Engine definitions #####


At this point, click the Scan button on the lower left of the aswMBR screen.
The last line will now say "Scanning" while it is in progress.


Upon completion of the scan, click >Save log< and save it to the Desktop.
Note: Please do NOT attempt to fix anything!!

Exit the program.


Please post the new aswMBR log in your reply.


Also, notice that another file is created on the Desktop.
It is named MBR.dat.


Please submit MBR.dat for analysis to VirusTotal:
http://www.virustotal.com/

http://www.sevenforums.com/tutorials/277740-online-scanners-scan-suspicious-files-your-pc.html


If you get a message saying: 'File has already been analyzed', click: Reanalyze file


Once scanned, and you see the full results page on your screen, go up to the address bar at the top of the browser, and copy the http:\\etc. address there.


Then, provide the http:\\ address to the results page in your reply.
My System SpecsSystem Spec
09 Apr 2013   #39
cottonball

Windows 7 Home Premium
 
 

Are you able to run the Farbar Service Scanner as Administrator, in normal Windows (not in Safe Mode)?
My System SpecsSystem Spec
09 Apr 2013   #40
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Just a drop-by post

Nothing was deleted in found "adware/foistware" by AdWareCleaner. I would suggest running it again and deleting the crap.

Then repair MS's host file and flush the DNS cache.... looks like there might be a problem with svchost.exe.

Copy and paste these lines in Note pad:

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop.

Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Now, follow cottonball's instructions above.
My System SpecsSystem Spec
Reply

 error 5:Acess denied




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Base Filtering Engine could not be started. Error 5: Acess is denied
Every time I start the service from Services, I always get this error: Windows could not start the Base Filtering Engine service on Local computer. Error 5: Access is denied. I tried this code: Reg Query "HKLM\SYSTEM\CurrentControlSet\Services\BFE"> 0 & notepad 0 and this is the outcome: ...
Windows Updates & Activation
General drivers problem "device acess denied"
Hello!! First post on this forum, that I discovered by chance looking for an answer to my problem, so Hi everybody :D I recently changed the Graphic Card on a computer running on Windows 7 64 bits, SP1 (from a Geforce 760 to a Geforce 560Ti) I had a huge amount of problems doing so: after...
Drivers
Very strange 'Acess denied' behavior
After a recent successful in place upgrade of my Win7 64 machine to correct OS problems (earlier thread), I'm running into some really odd OS behavior pertaining to automated backups from my machine to my wife's Win7 second hard drive and external hard drive--both of which I have established...
Network & Sharing
Some 'Public' folders won't open - acess denied ?
I have a number of "Public" folders that give an error when trying to open...also have a little "lock" icon next to them as in jpg attached. Is this normal and if not...how do I fix/repair these folders to open on request ? Thanks....TRinAz
Network & Sharing
Acess Denied on Wife's Computer
I am about to give up, I cannot get my wife's computer to let me access her files Via the network (I want to be able to access all her files not just a few.) I have 3 other machines on the network, no problems accessing the files on them, There are 4 computers on the network, all are running...
Network & Sharing
403: Acess Denied
Hi, This is the only page I can access as I get the above message when trying to log in. Was fine earlier?? Any ideas, or are the servers down??
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App