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Windows 7: Is this a virus?


11 Apr 2013   #1

Windows 7 Ultimate 32-bit
 
 
Is this a virus?

I'm a little bit confused if this is a virus. I googled the trusted installer, and it says that it is a program which enables my OS to get updates from Microsoft. But why is there a virus? Should I delete it?



Attached Thumbnails
Is this a virus?-sss1.jpg  
My System SpecsSystem Spec
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11 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Why do you need to need to use a third-party program to gain updates from Microsoft? I thought that was the entire point of Windows Update?

What is the program or installer you are using?
My System SpecsSystem Spec
11 Apr 2013   #3

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Id remove Daemon Tools Lite . That program causes issues known for BSODs .
My System SpecsSystem Spec
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11 Apr 2013   #4

Windows 7 Home Premium
 
 

Yatchiie,

On avast!, use: Move to chest
Click: Apply

Now, please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version for your system: 64-bit
Click the dark-blue button with x64 to download.
Save to the Desktop.

Close all windows and browsers.

Right-click and select: Run as Administrator

At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)

Press: SCAN


When done, a report opens on the Desktop: RKreport.txt
Please provide the RKreport.txt (Mode: Scan) in your reply.


Also download TDSSKiller.zip:
http://www.bleepingcomputer.com/download/tdsskiller/
Right-click the program and select: Extract to tdsskiller\

A TDSSKiller folder is found on your Desktop.
Open the folder, and double-click the TDSSKiller application.

When TDSSKiller opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK

Press: Start Scan

If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)

When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\

Logs have a name like:
C:\TDSSKiller.X.X.X_11.04.2013_15.31.43_log.txt

Please post the TDSSKiller log in your reply.
My System SpecsSystem Spec
11 Apr 2013   #5

Windows 7 Home Premium 64bit
 
 

Yachtiie,

you have got to be a teenager with a desk top like that! Is your bedroom in a similar state lol?

Andy
My System SpecsSystem Spec
12 Apr 2013   #6

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Why do you need to need to use a third-party program to gain updates from Microsoft? I thought that was the entire point of Windows Update?

What is the program or installer you are using?
No, I didn't install any third party program. I found the Trusted Installer in my C:/Temp I don't know where it came from. Moreover, I got this information from the web Service TrustedInstaller.EXE permanently active taking up to 50&#37; - Microsoft Community that is why I'm hesitating to remove the virus, thinking that I won't get any updates if I delete the Trusted Installer








Quote   Quote: Originally Posted by cottonball View Post
Yatchiie,

On avast!, use: Move to chest
Click: Apply

Now, please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version for your system: 64-bit
Click the dark-blue button with x64 to download.
Save to the Desktop.

Close all windows and browsers.

Right-click and select: Run as Administrator

At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)

Press: SCAN


When done, a report opens on the Desktop: RKreport.txt
Please provide the RKreport.txt (Mode: Scan) in your reply.


Also download TDSSKiller.zip:
http://www.bleepingcomputer.com/download/tdsskiller/
Right-click the program and select: Extract to tdsskiller\

A TDSSKiller folder is found on your Desktop.
Open the folder, and double-click the TDSSKiller application.

When TDSSKiller opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK

Press: Start Scan

If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)

When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\

Logs have a name like:
C:\TDSSKiller.X.X.X_11.04.2013_15.31.43_log.txt

Please post the TDSSKiller log in your reply.

I just finished doing all the instructions you posted and attached the log files. BTW, thank you for posting a vivid instruction


Attached Files
File Type: txt RKreport.txt (Mode Scan).txt (2.8 KB, 11 views)
File Type: txt TDSSKiller.2.8.16.0_12.04.2013_16.42.35_log.txt (128.7 KB, 6 views)
My System SpecsSystem Spec
12 Apr 2013   #7

Windows 7 Home Premium
 
 

Please run RogueKiller once again:

Close all windows and browsers
Right-click RogueKiller and select 'Run as Administrator'

Wait until the Prescan finishes

Press: Scan

When done, on the right, click: Delete

Wait until the Status box shows: Deleting Finished

Click on Report and provide the content of the new Rkreport (Mode: Remove) in your reply.


Now, please run avast! once again, and tell us what it shows.
My System SpecsSystem Spec
12 Apr 2013   #8

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by cottonball View Post
Please run RogueKiller once again:

Close all windows and browsers
Right-click RogueKiller and select 'Run as Administrator'

Wait until the Prescan finishes

Press: Scan

When done, on the right, click: Delete

Wait until the Status box shows: Deleting Finished

Click on Report and provide the content of the new Rkreport (Mode: Remove) in your reply.


Now, please run avast! once again, and tell us what it shows.

Here's the result. Yay, no more virus


Attached Thumbnails
Is this a virus?-1234.jpg  
Attached Files
File Type: txt Rkreport (Mode Remove).txt (2.7 KB, 9 views)
My System SpecsSystem Spec
12 Apr 2013   #9

Windows 7 Home Premium
 
 



Please download Temp File Cleaner (TFC):
http://oldtimer.geekstogo.com/TFC.exe

Save to your Desktop.
  • Save any work in progress!! TFC closes open applications and removes unsaved work!! Close all windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Also download Security Check

http://screen317.spywareinfoforum.org/SecurityCheck.exe
Save to the Desktop.

Double-click SecurityCheck.exe and follow the onscreen instructions (on the black screen)

When done, a Notepad document opens automatically: checkup.txt

Please post the contents of checkup.txt in your reply.
My System SpecsSystem Spec
13 Apr 2013   #10

Windows 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by cottonball View Post


Please download Temp File Cleaner (TFC):
http://oldtimer.geekstogo.com/TFC.exe

Save to your Desktop.
  • Save any work in progress!! TFC closes open applications and removes unsaved work!! Close all windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Also download Security Check

http://screen317.spywareinfoforum.org/SecurityCheck.exe
Save to the Desktop.

Double-click SecurityCheck.exe and follow the onscreen instructions (on the black screen)

When done, a Notepad document opens automatically: checkup.txt

Please post the contents of checkup.txt in your reply.

Here


Attached Files
File Type: txt checkup.txt (1.0 KB, 11 views)
My System SpecsSystem Spec
Reply

 Is this a virus?




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