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#111
I'm being stopped again by the Windows security scan that pulls up the 3/22/13 mbar file.
Should I try to delete that file? And should I be running the scan from my desktop?
I'm being stopped again by the Windows security scan that pulls up the 3/22/13 mbar file.
Should I try to delete that file? And should I be running the scan from my desktop?
I am having a Groundhog's Day experience. I delete the mbar file from 3/22. I am asked if I want to delete the file. Yes, I do. It disappears. I go back to the download. The Windows security scan runs. The page containing the mbar file from 3/22 reappears. I do the whole thing over. And over. And over. I can't kill it. It refuses to leave. Why?
I decided to click on "extract," which I found by pure accident. I ended up getting rid of 3/22, only then to have mbar 5/10, 5/11, & 5/12 all on one page, but still stopping me from running the scan once detected by Windows security.
Can you post an image of what happens?
I'm not understanding what is happening. Don't know if it is malware that is not allowing the program to run, or what is going on, since mbar 5/10, 5/11, and 5/12 do not make any sense.
Also, what brand name, model/number computer is this? Don't remember if I asked this before.
The 5/10. etc. are the dates I ran this scan while working with you -- I think! When I extracted the 3/22/13 mbar file, I had to choose where to put it, so it went into my documents. I thought maybe it would be "out of the way" of the security scan. Not.
All that I see is a manila file envelope that says "mbar." Inside are the same kinds of files that I posted earlier when I couldn't cut & paste the information for you. I still have that problem. I can type the contents of the folder for you if that would be helpful.
I have an HP Pavilion p2-1120 PC. I have chosen not to add on all of the HP "enhancements" and am running regular home premium Windows 7 & IE9.
How long ago did you get this computer?
From what I found, it is a Desktop. Is that correct?
How do you feel about doing a Factory Reset?
It emoves all partitions, reformats the entire hard drive, reinstalls the original operating system, and reinstalls all the original hardware drivers and software. This option also reinstalls the required software. The Factory Reset option returns all the software to the condition it was in at the time of purchase. All user changes or additions are removed.
I got it last summer -- August, I think. Replaced a Dell laptop. What would happen to all of my stuff? I backed up after the computer guy finished with it, but I am wondering if the back-up might also be infected. It would take me a long time to get everything written down, but I am willing to do whatever you think is best.
Lexor flash drive.