Is someone sharing Windows 7 with me?

Snap.do hijacks browser settings for Chrome, Firefox, and Internet Explorer. It needs removed!
Q 1. Which one of the browsers above do you use?
Need to know to help you remove Snap.do

Please go to Start > Control Panel > Programs
On the list of progrms installed on your computer, is Snap.do on it?
If so, click: Uninstall

Q 2. Can you please post the report from RogueKiller?
Need to see it also.

Q 3. Also, do you have a USB pendrive you can use to load a program?

Please provide the answers to the 3 questions above.

Thanks!

Nottaclude9

Number 3's question . Is do you have one of these ( image below )

On Q 2.

To make sure the ransomware files were removed, please do the following (this is a short report):


If it is not already on the Desktop, download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version without the x64.
Click the dark-blue button to download.
Save to the Desktop.


Close all windows and browsers.

Right-click the downloaded file and select: Run as Administrator


At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)
Press: SCAN


When done, a report opens on the Desktop: RKreport.txt

If not,press the Report button to get it.


Please provide the RKreport.txt (Mode: Scan) in your reply.


If there are any RKreport files on your Desktop, please post them.

nottaclue9

Click on Go Advanced next to Post Quick Reply. Then click on Manage Attachments . Click Choose file locate the RogueKiller log then click on Upload .

nottaclue9,


Need to see the entire RogueKiller log!


Please follow the instructions by VistaKing to attach the report.

Or, open the RKreport on the Desktop, then, do the following:

• Press the key Ctrl and A to highlite all the text of the report
• With the mouse, right-click the highlited text and select: Copy
• Come back here, press: Post Reply
• Right-click the upper left corner of the blank area, an select: Paste

That should get the report on here.


Press: Submit Reply

See if you can do the following:

Please download the Farbar Recovery Scan Tool
Select the 64-bit version.




Save it to your Desktop.

• Double-click the downloaded file to run it.
• When the tool opens click Yes to disclaimer.
• At the program console check: List BCD
• Press the Scan button.
• FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
• Please copy and paste the FRST.txt in your reply. <<---
• The first time the tool is run, it also makes another log: Addition.txt
• Please post the Addition.txt in your reply also. <<---

Please post both reports instead of uploading an image.
The image is difficult for this old dog to read!!