New
#11
In light of the difficulties encountered...
Please do the following before moving on to the next step: System Restore Point - Create
Now, download ComboFix:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Save ComboFix.exe to the Desktop <<---
Now, please disable your AntiVirus and AntiSpyware applications, as they interfere with tools and their removal.
Info on how to disable security applications: http://www.bleepingcomputer.com/foru...ware-programs/
Next, double-click combofix.exe and follow the prompts.
When done, ComboFix produces a log: C:\ComboFix.txt
Please attach the ComboFix.txt in your reply.
NOTE: If the following message appears, please reboot to resolve the issue:
"Illegal operation attempted on Registry key that has been marked for deletion."
Last edited by cottonball; 04 May 2013 at 21:12.