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Windows 7: Used windows defender offline now windows won't start

02 May 2013   #91
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Uninstall WildTangent that's trial game software. Also known as adware. Use Revo uninstaller to remove that. Choose advanced mode and let it scan for registry keys . Select All click Delete button then click Next let it locate files and folders select all once again and choose delete . Once it deletes everything click on Next.


My System SpecsSystem Spec
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02 May 2013   #92
empresssoul

windows 7 64 bit
 
 

MSE says the trojan is quarantined. when I look under the C drive frst quarantined is lists svchost.
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02 May 2013   #93
empresssoul

windows 7 64 bit
 
 

VistaKing I play my games through Wildtangent. is the file corrupt?
My System SpecsSystem Spec
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02 May 2013   #94
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

WildTangent is known as Adware . Companies like HP has those as trial software.
My System SpecsSystem Spec
02 May 2013   #95
empresssoul

windows 7 64 bit
 
 

so I attempted to uninstall and when i select the wildtang and double click a blank gray box pops up with no information.
My System SpecsSystem Spec
02 May 2013   #96
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You using Control Panel's Programs and Features or Revo Uninstaller?
My System SpecsSystem Spec
02 May 2013   #97
empresssoul

windows 7 64 bit
 
 

both
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02 May 2013   #98
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Click on it inside Revo Uninstaller and click on uninstall.
My System SpecsSystem Spec
02 May 2013   #99
cottonball

Windows 7 Home Premium
 
 

empresssoul,

When you mentioned that MSE had found Alureon once again, I could not believe it, but thought perhaps a 0 byte partition was hanging somewhere, and I had overlooked it.

Not the case. Thank goodness!

Please go to C:\FRST and delete the entire FRST folder.

If it gives you attitude, since the malware moved to the Quarantine folder might resist deleting, then do the following:

Open a Command Prompt (Start > All Programs > Accessories > Command Prompt)
Right-click and select: Run as Administrator
At the blinking cursor, copy/paste (using the mouse) the following text inside the quote box:
Quote:
rd /q/s c:\frst\Quarantine
Press: Enter

Now, also delete the FRST tool from the Desktop, as it is no longer needed.


When you are all done here, it is a good time to remove old restore points and create a new restore point to prevent possible reinfection from an old one.

Some of the malware you picked up could be saved in System Restore. Setting a new restore point after cleaning your system enables your computer to roll-back to a clean working state, if needed.

Go to Start > right-click Computer, and select: Properties
In the left panel select: System Protection
In the System Properties prompt, where it says: To configure restore settings...etc., press: Configure
At the next prompt, where it shows Delete all restore points...etc., select: Delete
Next, at the new prompt, press: Continue, and then, Close > OK

Back at System Properties, select drive C, and press: Create
At the prompt, give a name to the new restore point and press: Create
When finished, press: Close

Good luck!!
My System SpecsSystem Spec
02 May 2013   #100
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets work on the virus removal first .
My System SpecsSystem Spec
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 Used windows defender offline now windows won't start




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