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Windows 7: Used windows defender offline now windows won't start

30 Apr 2013   #81
empresssoul

windows 7 64 bit
 
 

MSE is currently running the full scan. So I assume I need to wait until that is done


My System SpecsSystem Spec
.
30 Apr 2013   #82
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Has it found anything ?
My System SpecsSystem Spec
01 May 2013   #83
empresssoul

windows 7 64 bit
 
 

It found the Trojan/Alueron and Adware Win32 Arcade web
My System SpecsSystem Spec
.

01 May 2013   #84
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Ah a Rootkit ( Trojan/Alueron )

warning   Warning
You will need a USB FLASH DRIVE



Farbar Tool

Download Farbar Recovery Scan Tool from below on a non infected PC
For 32-bit (x86) systems download
Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download

information   Information
If the Download button doesn't work click on the link http://www.bleepingcomputer.com/down...ery-scan-tool/ and choose on the Bit that fits your OS


Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
Startup Repair

System Restore

Windows Complete PC Restore

Windows Memory Diagnostic Tool

Command Prompt

Select Command Prompt

In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note   Note
Replace letter e with the drive letter of your flash drive.

Tip   Tip
Type the commands below to see what your letter is for the USB drive and press ENTER after each command

Code:
Diskpart
List volume
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Type exit and reboot the computer normally
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)
My System SpecsSystem Spec
01 May 2013   #85
empresssoul

windows 7 64 bit
 
 

VistaKing it says no installation package found
My System SpecsSystem Spec
01 May 2013   #86
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Click here Farbar Recovery Scan Tool Download

Click on the Download Now 64-bit button if your OS is a 64 bit . Once downloaded save the .exe to your USB flash drive .
My System SpecsSystem Spec
01 May 2013   #87
cottonball

Windows 7 Home Premium
 
 

empresssoul,

While you are at it, go to Downloading ListParts
Save the downloaded file to the USB flash drive.

Plug the flash drive into the infected computer.

Enter System Recovery Options as you did before when using FRST64.

Select: Command Prompt

•At the Command Prompt window, type in notepad and press: Enter
•In notepad, under the File menu select: Open
•Select: Computer, and find your flash drive letter. Then close the notepad.
•At the Command Prompt window type e:\ListParts64.exe, and press: Enter
Note: Replace letter e with the drive letter of your flash drive.
•When ListParts starts to run, click Yes to the Disclaimer.
•Place a check by: List BCD
•Press: Scan
•Close the Command Prompt window.
•Boot back into normal mode

A Result.txt is found in the flash drive.

Please provide Results.txt in your reply.


Also, can you provide the path of the file where MSE reports Alureon is found?
Is it in:
C:\FRST\Quarantine
My System SpecsSystem Spec
02 May 2013   #88
empresssoul

windows 7 64 bit
 
 

Ok VistaKing and Cottonball I'm going to run both..Be back shortly
My System SpecsSystem Spec
02 May 2013   #89
empresssoul

windows 7 64 bit
 
 
frst64.exe

Farbar info


Attached Files
File Type: txt FRST.txt (61.3 KB, 6 views)
My System SpecsSystem Spec
02 May 2013   #90
empresssoul

windows 7 64 bit
 
 
listparts64

results for the listparts


Attached Files
File Type: txt Result.txt (7.6 KB, 2 views)
My System SpecsSystem Spec
Reply

 Used windows defender offline now windows won't start




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