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Windows 7: Used windows defender offline now windows won't start

29 Apr 2013   #1
empresssoul

windows 7 64 bit
 
 
Used windows defender offline now windows won't start

I ran windows defender offline and now my computer won't start up windows, it keeps rebooting. start up repair doesn't fix the problem nor did returning the computer to the last good configuration. I didn't receive a disk installation disk with the desktop and I don't want to loose everything that is stored on my computer. I need guidance.


My System SpecsSystem Spec
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29 Apr 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi empresssoul welcome to SevenForums

If you're getting startup loops take a look at the tutorial below

Startup Repair Infinite Loop Recovery
My System SpecsSystem Spec
29 Apr 2013   #3
empresssoul

windows 7 64 bit
 
 

thank you for your response. I followed the instructions and it didn't fix the problem...any other suggestions?
My System SpecsSystem Spec
.

29 Apr 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you do any boot changes in the bios ?
My System SpecsSystem Spec
29 Apr 2013   #5
empresssoul

windows 7 64 bit
 
 

when I ran defender...I believe I did so it would run from my USB
My System SpecsSystem Spec
29 Apr 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

What does the BIOS settings say under Boot Device Priority ?
My System SpecsSystem Spec
29 Apr 2013   #7
empresssoul

windows 7 64 bit
 
 

po-SDC wd10ealx-75
My System SpecsSystem Spec
29 Apr 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

When you're booting up and press F12 and choose HDD what happens ?
My System SpecsSystem Spec
29 Apr 2013   #9
empresssoul

windows 7 64 bit
 
 

this is what appears when i press f12
po-SDC wd10ealx-759ba1
p1-opti arc dvd+/-rw ad-727oh
boot to utility partition
diagnostics
My System SpecsSystem Spec
29 Apr 2013   #10
empresssoul

windows 7 64 bit
 
 

this is what appears when i press f12
po-SDC wd10ealx-759ba1
p1-opti arc dvd+/-rw ad-727oh
boot to utility partition
diagnostics
My System SpecsSystem Spec
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 Used windows defender offline now windows won't start




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