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Windows 7: Security Center Fail, Error code: 0x80070424

01 May 2013   #1

Windows 7 Home Premium 64-bit
 
 
Security Center Fail, Error code: 0x80070424

Hello! I was checking my Laptop's health this month and I was so surprised to see the Window's defender is not started. I clicked the "Start Now" button but a window says: "Windows Defender cannot be started". I checked the firewall. The Private and Public network firewall is off. I turned them on. I opened the windows defender again and clicked the "start now" button. A window appeared. Now it says: "The specific Service does not exist as an installed service. (Error Code: 0x80070424). I also tried using the "Windows Update". It's almost several months since I last got an update. And as far as I know, I set the option to "Notify me when new updates are available". I opened control center and windows update. But the windows update panel says: "Always install updates to enhance your computer's security and performance". I clicked the "Check For Updates" button. But another window says: "Windows update cannot currently check for updates, because service is not running. You may need to restart your computer." I checked the services. The Security Center has been started. But "Windows Defender" & "Windows Update" was not on the list! I scanned for malicious programs with my own Antivirus. I found some threats. But definitely that's a low threat and it wouldn't make changes on my system (because I always check each file before opening). Please help!

~~~~Bryan James

My System SpecsSystem Spec
.

01 May 2013   #2

Windows 7 Home Premium
 
 

BryanJames16,

Please go to: Downloading Farbar Service Scanner


Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender
Press: Scan


When done, the tool creates a report (FSS.txt) on the Desktop.

Please provide the FSS.txt in your reply.
My System SpecsSystem Spec
02 May 2013   #3

Windows 7 Home Premium 64-bit
 
 

Code:
Farbar Service Scanner Version: 14-04-2013
Ran by Ilaga Family (administrator) on 02-05-2013 at 13:36:51
Running from "C:\Users\Ilaga Family\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy: 
==================


System Restore:
============

System Restore Disabled Policy: 
========================


Action Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy: 
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Disabled. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
That's what the log says sir! Please help. Thanks.


Attached Files
File Type: txt FSS.txt (2.5 KB, 1 views)
My System SpecsSystem Spec
.


02 May 2013   #4

Windows 7 Home Premium
 
 

Please use this Services Repair Tool:

http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe

When done, run the Farbar Service Scanner once again, and post its results.
My System SpecsSystem Spec
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 Security Center Fail, Error code: 0x80070424





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