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#291
jacee,
I disabled Windows Defender, restarted and have the same virus message. NOTE, on the Windows Defender line there is statement "failed to read Description error code 5" along with disabled.
jacee,
I disabled Windows Defender, restarted and have the same virus message. NOTE, on the Windows Defender line there is statement "failed to read Description error code 5" along with disabled.
The same statement was there before I did the Disable.
Let's take a look at a Registry entry...
Please download SystemLook from one of the links below:
64-bit system:
Link 1
Link 2
Save the file to the Desktop
- Double-click SystemLook.exe to run it.
- Copy the content inside the following quote box into the open field:
:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender
- Click the Look button to start the scan.
- When finished, a Notepad window opens with the results of the scan.
- Please post the SystemLook.txt in your reply.
Click on the Start Menu; click My Computer.Error: (05/11/2013 11:49:04 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
Right-click on the hard drive and select Properties
1.Select the Tools Tab and click Check Now.
2.At the Check Disk menu, click both options (to “Automatically fix file system errors” and “Scan for and attempt recovery of bad sectors”).
3.Click Start.
A message will ask you if you want to schedule a disk check, click Yes
1.Close all open menus and programs.
2.Restart your computer.
Windows will run the CHKDSK utility and open your desktop when it has finished.
Note:It may take an hour or two to do this test, so do not perform this test when you have insufficient time.
Chkdsk is running
When the CHKDSK utility ran the last time, that is when the "...contained a virus and was deleted" meaasge went away.
Can't quite figure this one out.
Anywho...
On the following...C:\Program Files\Windows Defender\MpSvc.dll
Please download the MpSvc.dll from here;
http://www.bleepstatic.com/fhost/uploads/1/mpsvc.dll
Place the file in C:\
See image at the end of this post for an example of where it goes...right to C\:!!
Go back to SystemLook (Post #293)
•Right click on SystemLook.exe and select: Run As Administrator
•Copy the content of the following quote box and paste it into the main text field of SystemLook:
•Click the Look button to start the scan.:filefind
MpSvc.dll
•When finished, Notepad opens with the results of the scan.
Please post new SystemLook.txt to check if the file is in the right location.
Chkdsk at 50 percent of stage 5.
No, stage 4 .
Refocused eyes, stage 5! " Have you ever wondered whether you just found a rope or lost your horse"?