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Windows 7: Impossible activate parental control

06 May 2013   #1
Loyo

Windows 7 Home Premium 64bit
 
 
Impossible activate parental control

Hi all,
hope this is the right section of the forum.

I can't seem to be able to activate parental control on my windows 7 64 Home Premium (Microsoft Security Essential installed), because every time I try to click on an user account to activate parental control, an error window pop up saying


"Impossible modify settings for parental controls. If the problem persists, please contact system administrator."

Needless to say, the problem persists and I can't seem to be able to do anything about it.

My copy of windows ofc is original.

Thanks!


My System SpecsSystem Spec
.

06 May 2013   #2
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64
 
 

Hi,

You must be logged in as the Administrator to setup Parental controls. Refer to this tutorial:

Parental Controls - Setup and Use

Regards,
Golden
My System SpecsSystem Spec
07 May 2013   #3
Loyo

Windows 7 Home Premium 64bit
 
 

Hello, thanks for implying I am an idiot

I am logged in as admin of course, but the problem remains the same. I have even tried to create another admin account, then modifying parental controls settings with the new admin account, but to no avail.

On the link you reported there is written that "For Parental Controls to work, it needs to have the Parental Controls Service set to its default setting of enabled and Manual." Now, I went into the services panel, but I can not find any parental control setting for windows 7, I mean the only entry of parental control says "The service is a stub for parental control services already present in Vista. It's provided only for compatibility with previous versions", and activating this service does anything for me.

Maybe this can be the problem?

My System SpecsSystem Spec
.


07 May 2013   #4
Brink
Microsoft MVP

64-bit Windows 10 build 10122
 
 

Hello Loyo, and welcome to Seven Forums.

You should see Parental Controls like this below in Services.

Impossible activate parental control-services.jpg


My System SpecsSystem Spec
07 May 2013   #5
Loyo

Windows 7 Home Premium 64bit
 
 

Hey! Thanks for your welcome and thanks (both!) for answering me

Would you mind telling me if the description of your parental control service match mine? Because my entries are in italian, and I just want to make sure we are speaking about the same service. Mine says something along the line of "The service is a stub for parental control services already present in Vista. It's provided only for compatibility with previous versions" (translated from italian, so the exact words will be a little different).

The right settings I assume are as in you picture, with status = null and startup type = manual, correct?
My System SpecsSystem Spec
07 May 2013   #6
Brink
Microsoft MVP

64-bit Windows 10 build 10122
 
 

Loyo,

That would be the correct service. Mine has the same description.

If the default settings do not help, then you could try setting it to Automatic and Started to see how it behaves.
My System SpecsSystem Spec
07 May 2013   #7
Loyo

Windows 7 Home Premium 64bit
 
 

Tried both solutions, neither worked

It's like something went wrong when Windows "installed" the parental control, isn't there any way to reinstal them w/o having to re-install the whole OS?
My System SpecsSystem Spec
07 May 2013   #8
Brink
Microsoft MVP

64-bit Windows 10 build 10122
 
 

If you like, you could use the free Microsoft Family Safety instead for now until we can hopefully get Parental Controls fixed.

You could try running a sfc /scannow command to see if it may help with Parental Controls. You may need to run it a few times with restarting the PC after each time.

If that doesn't help, then you could also try a repair install without losing anything to avoid a clean install. To be safe, I would still recommend to back up anything that you do not want to lose first.
My System SpecsSystem Spec
07 May 2013   #9
Loyo

Windows 7 Home Premium 64bit
 
 

the /scannow command didn't really help, as twice in a row it couldn't find anything broken. I will try the repair install stuff, though as it seems to take some time I'll do it in the week-end, and let you know.

Thanks!
My System SpecsSystem Spec
07 May 2013   #10
Brink
Microsoft MVP

64-bit Windows 10 build 10122
 
 

Yeah, it could take a while to finish a repair install. I hope it goes well for you.
My System SpecsSystem Spec
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