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Windows 7: pumhijackho issue


13 May 2013   #131

win 7 64 Home edition
 
 

Quote   Quote: Originally Posted by cottonball View Post
Make sure when you set up any scanner to run, online or offline, that the option to scan removable media, such as external drives, thumb/flash drives, is selected. Some scanner may not even have the option.

Not all scanners do this by default!! They scan the computer, but not necessarily the thumb drive.



Cottonball i can't believe i forgot about you, thank you for your direction and help.


My System SpecsSystem Spec
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13 May 2013   #132

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You're very welcome for the help . How's the PC running is the IE still giving you that issue ?
My System SpecsSystem Spec
13 May 2013   #133

win 7 64 Home edition
 
 

I have the IE turned off. The PC runs well i think but when i do a search on that" PUM Hijack Ho" thing , most say that their PC's run fine despite it , so i don't know.
My System SpecsSystem Spec
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13 May 2013   #134
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

The PUM Hijack Ho thing may lay dormant until some event triggers it again. Try this Windows Defender Offline it's been used by 1000's without any problems and runs before Windows 7 starts.
This is another good choice.
Free Online Virus Scanner | ESET
My System SpecsSystem Spec
13 May 2013   #135

windows 7 home premium 64bit
 
 

did you run the av scan In rescue mode?
what did it report?
did you scan all devices.
My System SpecsSystem Spec
13 May 2013   #136

windows 7 home premium 64bit
 
 

in rescue mode; in bit defefender scan all devices i.e hd0, hd1, hd2, any usb devices...etc then restart do a full system scan (select every device) then do it all again again.
My System SpecsSystem Spec
13 May 2013   #137

Windows 7 Home Premium
 
 

Glad to help, herbc.

Something came to mind...please do the following:

Download HijackThis: Downloading HijackThis
Save to the Desktop.
Right-click and select: Run as Administrator

Accept the License Agreement if you decide to run the program.

When the HijackThis console opens, press the following button: Do A system scan and save a logfile

When done scanning, a log opens in Notepad, and also appears on your Desktop.

>>Please post the HijackThis log in your reply.<<
My System SpecsSystem Spec
15 May 2013   #138

win 7 64 Home edition
 
 

Hi guys, well i had to remove Bit Defender because the Firewall rules was to confusing so i installed regular Bit defender free anti virus and i just found out that house no real time protection.

That PUM Hijack Ho is still there. I do have a question though, when i reinstall off the iso disk i follow the steps and when it's done installing windows i insert the thumb drive and install the driver to get online.

Now for the first time i clicked on the files on that iso disk and noticed it has setup options etc.., do i need to mess with those? because it seems windows installs itself and all i have to do is add drivers.

I tried rescue mode in Bit Defender but it didn't work because when you click it you need to be online and i can't get online after i click rescue, i need to manually get online but it doesn't allow me to do it.



I will do the Hijack this and post the results.
My System SpecsSystem Spec
15 May 2013   #139

win 7 64 Home edition
 
 

Ok , here is the hijack this file


Attached Files
File Type: log hijackthis.log (5.9 KB, 6 views)
My System SpecsSystem Spec
15 May 2013   #140

Windows 7 Home Premium
 
 

herbc,


Once again, please run HijackThis, and Scan

Check the box to the left of the following entry:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Select: Fix checked

Close out of HijackThis.

Now, run Malwarebytes once again (Quick Scan), and see if you get the same entry:
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]
PUM.Hijack.HomePageControl

When done with MBAM, please give us an update.
My System SpecsSystem Spec
Reply

 pumhijackho issue




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