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Windows 7: Issues logging into Windows.

23 May 2013   #161
GilV37

Windows 7 Home
 
 

Just tried it, and still can't download.


My System SpecsSystem Spec
.
23 May 2013   #162
cottonball

Windows 7 Home Premium
 
 

GilV37,

Need the result from the MiniRegTool64. It has info regarding Registry entries.

Got a double dosage of the MiniToolBox report!!
My System SpecsSystem Spec
23 May 2013   #163
GilV37

Windows 7 Home
 
 

Just ran it again. Here is the file.


Attached Files
File Type: txt Result.txt (1.8 KB, 5 views)
My System SpecsSystem Spec
.

24 May 2013   #164
cottonball

Windows 7 Home Premium
 
 

GilV37,

We are still hoping to get to the root cause of your problem, and Windows Defender may be playing a part.

Try to run Windows Defender:
Go to Start > Control Panel > double-click: Windows Defender
Q #1. Can you open the program, or do you get an access or any kind of error? Please specify.

Next, please remove any copy of FRST64 or fixlist from your Desktop.
FRST64 was updated again. Please obtain the updated version: Farbar Recovery Scan Tool Download
Save to the Desktop.

Copy/paste the text inside the quote box to Notepad (Do not copy the word 'Quote')

Quote:
Quote
start
deletejunctionsindirectory: c:\Program Files\Windows Defender
cmd: sc config SharedAccess start= disabled
end
In Notepad, click File (at the top), and select: Save As...
In the Save As... prompt, name the file fixlist.txt, and save it to the: Desktop

Run FRST64 and press the Fix button, just once, and wait.

When done, the tool makes a log on the Desktop: Fixlog.txt
Please save Fixlog.txt, and post it in your reply.


Once again, go to Start > Control Panel > double-click: Windows Defender
Q #2. Can you open the program?
After opening, please start and update WD. When done, close the program.

Restart the computer. <<---

Now, once again run Farbar Service Scanner with all options checked, and also post a new FSS log in you reply.


In your reply, please answer both questions, and post both reports (Fixlog and FSS).

Thanks for your patience.
My System SpecsSystem Spec
24 May 2013   #165
GilV37

Windows 7 Home
 
 

I tried opening up windows defender and got a message saying that i have no administrator access. After running FRST64 I was able to open windows defender. But tried to press the start button, i got an "access violation" error message. Attached are the two files requested. I thank you again for your help!!!


Attached Files
File Type: txt Fixlog.txt (503 Bytes, 4 views)
File Type: txt FSS.txt (2.2 KB, 3 views)
My System SpecsSystem Spec
24 May 2013   #166
GilV37

Windows 7 Home
 
 

this is what i get when I pressed start in windows defender.


Attached Thumbnails
Issues logging into Windows.-windows-defendor-error.jpg  
My System SpecsSystem Spec
24 May 2013   #167
cottonball

Windows 7 Home Premium
 
 

Did you restart the computer and try to Start WD once again? If not, please do so.
My System SpecsSystem Spec
24 May 2013   #168
GilV37

Windows 7 Home
 
 

i have done it, but i'll reboot again and report back.
My System SpecsSystem Spec
24 May 2013   #169
cottonball

Windows 7 Home Premium
 
 

OK.

Need to go out for a while. Will be back o/a 8:00PM CST.
My System SpecsSystem Spec
24 May 2013   #170
GilV37

Windows 7 Home
 
 

Just rebooted, and still the same error.
I'll talk to you when you get back.
Thanks!
My System SpecsSystem Spec
Reply

 Issues logging into Windows.




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