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Disk wiping, Windows7 and viruses
My son has an Asus Gaming lap top that has a virus. It uses Windows7, the firewall will not open or update with the error message 0x80070424, the Trend Micro Titanium anti virus software will not install completely.
I have also downloaded a PC clean-up program that also has a disk clean-up and it has removed malware and was able to clean everything up with exception of repairing the firewall problem
I have burned to a disk the hard drive wipe program from DBAN and was wondering what is the best course of action to take.
1). Should I back-up the entire lap top onto a separate 1tb so I can re-install after wiping the hard drive. (Would this not also copy over the virus as I do not know where it is?)
2). Should I wipe everything from the lap top without saving anything to another hard drive, purchase Windows7 or 8 and install it on the clean lap top.
3). Wipe the hard drive and call it a very nice and expensive paperweight?
Any ideas would be helpful.
PS..I also tried downloading and installing a new firewall program that will not open.
Last edited by BATTCHIEF128; 25 May 2013 at 18:09. Reason: Additional information