My Computer
At a glance
Windows 7 Home
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home
Issues logging into Windows.
- Thread starter GilV37
- Start date
- Local time
- 6:54 AM
- Messages
- 6,830
Upload the log files. So Cottonball can take a look at them.
@Cottonball
He didn't have the option to choose Repair your computer so I had him run the FRST tool inside SafeMode.
@Cottonball
He didn't have the option to choose Repair your computer so I had him run the FRST tool inside SafeMode.
My Computer
At a glance
Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
- Computer Manufacturer/Model Number
- Custom Built
- OS
- Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
- CPU
- Intel Core i7 CPU 950 @ 3.07GHz
- Motherboard
- ASUS P6T DELUXE V2
- Memory
- OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
- Graphics Card(s)
- ATI Radeon HD 5700 Series
- Sound Card
- OnBoard
- Hard Drives
- WD6400AACS-00M3B0 (640GB SATA )
- PSU
- CORSAIR 850w
- Case
- NZXT LEXA
- Cooling
- Intel Stock Heatsink Fan
- Keyboard
- Microsoft Wireless Laser Keyboard 7000
- Mouse
- Microsoft Wireless Laser Mouse 7000
GilV37,
Just glanced at the thread in he BSOD forum...
In Safe Mode with Networking, please download a new copy of the Farbar Recovery Scan Tool
Select the 64-bit version.
Save it to your Desktop.
The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply. Just attach the one from the previous run.
Just glanced at the thread in he BSOD forum...
In Safe Mode with Networking, please download a new copy of the Farbar Recovery Scan Tool
Select the 64-bit version.
Save it to your Desktop.
- Double-click the downloaded file to run it.
- When the tool opens click Yes to disclaimer.
- Press the Scan button.
- FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply. Just attach the one from the previous run.
My Computer
At a glance
Windows 7 Home Premium
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- An ol' eMachines
- OS
- Windows 7 Home Premium
- Internet Speed
- Fine for me...I'm retired!
- Local time
- 6:54 AM
- Messages
- 8,608
amsecure.exe --->
Click “Start” menu and go to “Run” option. Type-in the following text exactly as it is specified here:
taskkill.exe /F /IM amsecure.exe
This should stop the process of Internet Security 2013. (if you could not do it from the first attempt then try again).
Wait for cottonball to give you more instructions.
Click “Start” menu and go to “Run” option. Type-in the following text exactly as it is specified here:
taskkill.exe /F /IM amsecure.exe
This should stop the process of Internet Security 2013. (if you could not do it from the first attempt then try again).
Wait for cottonball to give you more instructions.
My Computer
At a glance
Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Bruce ... somewhere in his 40's
- OS
- Windows 7 Ultimate 32bit SP1
- CPU
- Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
- Motherboard
- INTEL/D975XBX2
- Memory
- 4 GB
- Graphics Card(s)
- ATI Radeon HD 2600 Pro
- Monitor(s) Displays
- Samsung SyncMaster 914v
- Screen Resolution
- 1280 x 1024
- Hard Drives
- 2/500GB each ... ST3500630AS ATA Device.
One is not connected
- PSU
- Rocketfish 700 W
- Case
- G.Skill Gigabyte Chassis
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Microsoft PS/2 Mouse
- Internet Speed
- DSL
- Antivirus
- Avira Internet Security
- Browser
- IE 11
- Other Info
- ATI HDMI Audio
- Local time
- 6:54 AM
- Messages
- 6,830
GilV37
The step you did that Jacee had you do will not remove the rootkit you have. The rootkit is what is causing your BSOD
The step only stops the Internet Security 2013 from running.
The step you did that Jacee had you do will not remove the rootkit you have. The rootkit is what is causing your BSOD
The step only stops the Internet Security 2013 from running.
My Computer
At a glance
Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
- Computer Manufacturer/Model Number
- Custom Built
- OS
- Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
- CPU
- Intel Core i7 CPU 950 @ 3.07GHz
- Motherboard
- ASUS P6T DELUXE V2
- Memory
- OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
- Graphics Card(s)
- ATI Radeon HD 5700 Series
- Sound Card
- OnBoard
- Hard Drives
- WD6400AACS-00M3B0 (640GB SATA )
- PSU
- CORSAIR 850w
- Case
- NZXT LEXA
- Cooling
- Intel Stock Heatsink Fan
- Keyboard
- Microsoft Wireless Laser Keyboard 7000
- Mouse
- Microsoft Wireless Laser Mouse 7000
GilV37,
That FRSt report is loaded with problems.
While I go thru it, please do the following in normal Windows or Safe Mode with Networking...whichever works:
Please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)
When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version with the x64. (Presuming that is what your system is.)
Click the dark-blue button to download.
Save to the Desktop.
Close all windows and browsers.
Right-click and select: Run as Administrator
At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)
Press: SCAN
When done, a report opens on the Desktop: RKreport.txt
Please provide the RKreport.txt (Mode: Scan) in your reply.
Bear with me, because the timing for all this has to be right, and the FRST fix has to follow RogueKiller, without any reboot in between.
That FRSt report is loaded with problems.
While I go thru it, please do the following in normal Windows or Safe Mode with Networking...whichever works:
Please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)
When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version with the x64. (Presuming that is what your system is.)
Click the dark-blue button to download.
Save to the Desktop.
Close all windows and browsers.
Right-click and select: Run as Administrator
At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)
Press: SCAN
When done, a report opens on the Desktop: RKreport.txt
Please provide the RKreport.txt (Mode: Scan) in your reply.
Bear with me, because the timing for all this has to be right, and the FRST fix has to follow RogueKiller, without any reboot in between.
My Computer
At a glance
Windows 7 Home Premium
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- An ol' eMachines
- OS
- Windows 7 Home Premium
- Internet Speed
- Fine for me...I'm retired!
Do you know how long the Prescan is supposed to run? its been checking the processes on rundll32.exe for quit a while.
My Computer
At a glance
Windows 7 Home
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home
GilV37,
If RogueKiller has not finished, just cancel it out, and let's press on...
BTW, this might be the largest fixlist ever processed by this program.
There are still toolbars and other "stuff", as well as files that may be malware. However, we'll handle those after we get done with this run.
Please open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the text inside the quote box to Notepad (Do not copy the word 'Quote')
In Notepad, click File (at the top), and select: Save as...
In the Save as prompt, name the file fixlist.txt, and save it to the Desktop <<---Important!!
NOTE. It is important that FRST64 and the fixlist.txt are in the same location (Desktop) or this will not work.
Now, run FRST64 and press the Fix button, just once, and wait.
When done, the tool makes a log on the Desktop: Fixlog.txt
Please post Fixlog.txt in your reply.
Try to boot the computer into normal Windows and post back on what happens.
NOTICE: This script was written specifically for GilV37, for use on this particular computer.
Running this on another computer may cause damage to the Operating System!!
If RogueKiller has not finished, just cancel it out, and let's press on...
BTW, this might be the largest fixlist ever processed by this program.
There are still toolbars and other "stuff", as well as files that may be malware. However, we'll handle those after we get done with this run.
Please open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the text inside the quote box to Notepad (Do not copy the word 'Quote')
In Notepad, click File (at the top), and select: Save as...
In the Save as prompt, name the file fixlist.txt, and save it to the Desktop <<---Important!!
NOTE. It is important that FRST64 and the fixlist.txt are in the same location (Desktop) or this will not work.
Now, run FRST64 and press the Fix button, just once, and wait.
When done, the tool makes a log on the Desktop: Fixlog.txt
Please post Fixlog.txt in your reply.
Try to boot the computer into normal Windows and post back on what happens.
NOTICE: This script was written specifically for GilV37, for use on this particular computer.
Running this on another computer may cause damage to the Operating System!!
My Computer
At a glance
Windows 7 Home Premium
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- An ol' eMachines
- OS
- Windows 7 Home Premium
- Internet Speed
- Fine for me...I'm retired!
My Computer
At a glance
Windows 7 Home
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home
I think we are ok now. I goggled that other error and it said to uninstall the video drive and reinstall it. Did that and the PC has been stable now for about 10 mins.
My Computer
At a glance
Windows 7 Home
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home
Good job, GilV37!!Please try running RogueKiller now. Presuming you are in normal Windows.
It should not hang.
There is more to do here, but, let's go one step at a time. We do not want to return to another BSOD.
Will be back in about 30 minutes.
My Computer
At a glance
Windows 7 Home Premium
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- An ol' eMachines
- OS
- Windows 7 Home Premium
- Internet Speed
- Fine for me...I'm retired!
Let's press on with RogueKiller...
•Please quit all programs
•Right-click the RogueKiller file and select 'Run as Administrator'
•Wait until the Prescan finishes
•Press: Scan
•Once the scan is done, press the [Delete] button.
Please post the new RKreport (Mode: Delete) in your reply.
(It is created on the Desktop.)
•Please quit all programs
•Right-click the RogueKiller file and select 'Run as Administrator'
•Wait until the Prescan finishes
•Press: Scan
•Once the scan is done, press the [Delete] button.
Please post the new RKreport (Mode: Delete) in your reply.
(It is created on the Desktop.)
My Computer
At a glance
Windows 7 Home Premium
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- An ol' eMachines
- OS
- Windows 7 Home Premium
- Internet Speed
- Fine for me...I'm retired!
Presume you are still in Windows, if not, let me know.
Please go to the TDSSKiller Download
Select the .exe version
Double-click on TDSSKiller.exe to run the program.
When the TDSSKiller console opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK
Press: Start Scan
•If a suspicious object is detected by this program, the default action is Skip. Leave this action as is, and click on: Continue
•If malicious objects are found, they show in the Scan results.
Ensure Cure (the default action) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)
When done, the tool creates a log on the disk with the Windows Operating System, normally C:\
Logs have a name like:
C:\TDSSKiller.X.X.X_1.05.2013_15.31.43_log.txt
Please attach the TDSSKiller log in your reply.
Now, let's see if there are services damaged.
Please press on with Downloading Farbar Service Scanner
Save to the Desktop.
Please go to the TDSSKiller Download
Select the .exe version
Double-click on TDSSKiller.exe to run the program.
When the TDSSKiller console opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System
Click: OK
Press: Start Scan
•If a suspicious object is detected by this program, the default action is Skip. Leave this action as is, and click on: Continue
•If malicious objects are found, they show in the Scan results.
Ensure Cure (the default action) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)
When done, the tool creates a log on the disk with the Windows Operating System, normally C:\
Logs have a name like:
C:\TDSSKiller.X.X.X_1.05.2013_15.31.43_log.txt
Please attach the TDSSKiller log in your reply.
Now, let's see if there are services damaged.
Please press on with Downloading Farbar Service Scanner
Save to the Desktop.
- Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Press: Scan
- FSS creates a log, FSS.txt, on the Desktop.
My Computer
At a glance
Windows 7 Home Premium
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- An ol' eMachines
- OS
- Windows 7 Home Premium
- Internet Speed
- Fine for me...I'm retired!
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