Please download Malwarebytes' Anti-Malware
Save to the Desktop.
MBAM may make changes to the Registry as part of its disinfection routine.
If using other security programs that detect Registry changes, they may interfere or alert you.
Temporarily disable such programs as shown, or permit them to allow the changes: http://www.bleepingcomputer.com/forums/topic114351.html
Right-click the MBAM file, and select: Run as Administrator
When the installation begins, follow the prompts.
At the last prompt of the Setup routine, make sure you leave both of these checked
: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware
: Enable free trial of Malwarebytes Anti-Malware PRO
MBAM automatically starts and you are asked to update
If an update is found, the program automatically updates itself.
Press the OK
button to close the box and continue.
On the Scanner
Make sure the Perform Full Scan
option is selected.
Then click on the Scan
If asked to select the drives to scan, leave all
the drives selected.
Click on the Start Scan
The scan may take some time to complete, so please be patient.
When the scan is finished, a message box shows The scan completed successfully. Click 'Show Results' to display all objects found
to close the message box and continue with the removal process.
Back at the main Scanner
Click on the Show Results
button to see a list of any malware found.
Make sure everything is checked, and click: Remove Selected
When removal is completed, a report opens in Notepad.
The log is automatically saved and is viewed by clicking the Logs
Please copy/paste the entire contents of the MBAM report
in your reply.
Exit MBAM when done. Note
: If MBAM encounters a file that is difficult to remove, you are asked to reboot the computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not
into safe mode) prevents MBAM from removing all the malware.
Also download Security Check
Save to your Desktop.
Follow the onscreen instructions inside the black box...
When done, a Notepad report opens automatically, called: checkup.txt
Please post the checkup.txt
in your reply.
(Please do not take any corrective actions!)