Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Security Center Service turns itself off

24 May 2013   #1
GoodOldDad

Windows 7 Professional 64bit
 
 
Security Center Service turns itself off

Hi, I have searched for an answer here and other forums and have not found an answer to my specific problem, although some were close.

Quite often, perhaps daily, in the system tray I see the flag with a red "x". When I click, the pop up message says, in part "Turn on Windows Security Center service (Important)". I click on the message and the red "x" goes away. But it comes back, sometimes same day or next morning. In Services, Security Center is set to Startup Type - Automatic (Delayed). I have run full scans with VIPRE, Microsoft Security Essentials, and Malwarebytes Anti-Malware, with no positives.

I'm not sure what else to look at. I'm not even sure if I should be concerned about it. I look forward to your comments.


My System SpecsSystem Spec
.
24 May 2013   #2
macgig

Mac OSX 10.6.8, Win 7 home premium sp1
 
 

never had this issue myself, but I would run spybot SD. I have found spybotSD often finds things that malwarebytes and other anti spyware programs won't find. also look closely at your installed programs, make sure nothing suspicious is installed that you don't recognize or remember installing, like toolbars.
My System SpecsSystem Spec
24 May 2013   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by GoodOldDad View Post
Hi, I have searched for an answer here and other forums and have not found an answer to my specific problem, although some were close.

Quite often, perhaps daily, in the system tray I see the flag with a red "x". When I click, the pop up message says, in part "Turn on Windows Security Center service (Important)". I click on the message and the red "x" goes away. But it comes back, sometimes same day or next morning. In Services, Security Center is set to Startup Type - Automatic (Delayed). I have run full scans with VIPRE, Microsoft Security Essentials, and Malwarebytes Anti-Malware, with no positives.

I'm not sure what else to look at. I'm not even sure if I should be concerned about it. I look forward to your comments.
Check services.msc and see if "Security Center" is really not started. If not started ... look in eventlog why it crashed
My System SpecsSystem Spec
.

24 May 2013   #4
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

It wouldn't hurt to run TDSSKiller just to be sure a rootkit isn't causing the shut offs (there seem to be quite a few rootkits around lately). This sounds like it could be a virus behavior, better to be safe.

TDSSKiller Download

As Kaktussoft suggested, looking at the event viewer will give you an insight to what is causing these crashes.
My System SpecsSystem Spec
24 May 2013   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Just a thought. How many active anti virus and firewall programs are you using?
My System SpecsSystem Spec
25 May 2013   #6
cottonball

Windows 7 Home Premium
 
 

GoodOldDad,

Let's see if we can get to the root of the problem...

Press on with Downloading Farbar Service Scanner


Save to the Desktop.

Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows DefenderPress: Scan
FSS creates a log, FSS.txt, on the Desktop.
Please provide the FSS.txt in your reply.
My System SpecsSystem Spec
25 May 2013   #7
GoodOldDad

Windows 7 Professional 64bit
 
 
FSS Log

FSS log is attached.

Thanks to everyone for the suggestions. Ran Spybot yesterday and it found some minor malware and removed it (after I switched to safe mode). TDSSKiller found nothing. Booted the computer today and "no current issues detected" so I thought it was licked, but an hour later the little red x was there again. I cleared it before I came on here, so I didn't get a chance to do the check suggested by Kaktussoft, but I will the next time it happens.


Attached Files
File Type: txt FSS.txt (3.1 KB, 14 views)
My System SpecsSystem Spec
26 May 2013   #8
cottonball

Windows 7 Home Premium
 
 

Hmmmm...

No problems reported with Action Center.

Security Center service wscsvc is not reported as having a problem or not started.

If the problem happens again, is there an error code the Service is failing with?
To find out, go to the Services Management Console:

To access the console, press the Windows key and the R key at the same time.
In the Open area, type services.msc, and press: OK
In the Services Management Console, locate the Security Center service, right-click it, and select: Start
If the service fails to start, an on-screen error message appears.
Please post the error information in your reply.


Also, please download SystemLook from one of the links below:
64-bit system:
http://jpshortstuff.247fixes.com/SystemLook_x64.exe
http://images.malwareremoval.com/jpshortstuff/SystemLook_x64.exe

Save the file to the Desktop
Double-click SystemLook.exe to run it.

Copy the content inside the following quote box into the open field:

[quote]:reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones]


Click the Look button to start the scan.

When finished, a Notepad window opens with the results of the scan.

Please post the SystemLook.txt in your reply.
My System SpecsSystem Spec
17 Jun 2013   #9
GoodOldDad

Windows 7 Professional 64bit
 
 

Hi, there, sorry for the delayed response. The Security Service started with no error.

SystemLook returned the following:

SystemLook 30.07.11 by jpshortstuff
Log created at 10:46 on 17/06/2013 by PAYZANPW
Administrator - Elevation successful

========== reg ==========

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones]
@=""
"SecuritySafe"= 0x0000000001 (1)

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\1]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\2]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4]


-= EOF =-


Security Service is still on - I'm going to keep an eye on it and try to catch it next time it turns off and check the eventlog.

Edit: Okay, it turned off again sometime last night, by I don't know where to look in the event log - is there a specific log I should be looking at?
My System SpecsSystem Spec
18 Jun 2013   #10
cottonball

Windows 7 Home Premium
 
 

The following program should pick up the event...

Event Viewer tool (VEW) by Vino Rosso is free and can help look at system event logs for error messages and other information that may be pertinent.
 
VEW download:
http://images.malwareremoval.com/vino/VEW.exe
Save to the Desktop

Right-click the icon on the Desktop (VEW.exe), and select: Run as Administrator
Click Allow at the User Account Control (UAC) prompt.


At the VEW program console:

In the Select log to query section, check:
Application
System


In the Select type to list section, check:
Critical (not XP)
Error
Warning


In the Number or date of events section, check:
Number of events
Type 20 in the 1 -20 box


Now, press the Run button.


A Notepad report opens on the Desktop when the program is done.
Please post it in your reply.
My System SpecsSystem Spec
Reply

 Security Center Service turns itself off




Thread Tools




Similar help and support threads
Thread Forum
Windows Security Center service turns off after restart??
Hi, Seems I got an issue with Win 7 again. This time I get a message every time I startup the computer that the service Windows Security Center is not started. I click the option to make it start and then it keeps running until next restart when the same thing occurs again. By message I mean...
System Security
Windows security center service
Every time I start W7, I must start Windows security center service to run it. Strange.
General Discussion
the windows security center service can't be started
Hey My windows security center service doesn't work and when i searched i found this : 1- start 2- type services in search and hit enter 3- search for security center 4- right click (properties)
System Security
Windows Security Center Service
I need help with this problem bad. I have been useing MS Security Essentials version 1 for a long time with no problems at all. When the version 2 came out I downloaded it and then found out that I would have to delete any virus or spyware programs before installing version 2. So I thought I would...
System Security
Media center service turns off, firewall exc. erases!!!
:cry: Hello, I am trying to get my XBox 360 to find my PC, or get my Windows Media Center PC to find my 360 as an extender. For some reason every time Media Center searches(put in the 8 digit code on the PC) I get: "Media Center Extender Setup failed as the Extender was detected on the...
Media Center


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App