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Windows 7: remove fbi "system failure" virus help

01 Jun 2013   #31
drmax

W7 premium 64
 
 
was there a virus

Through this adventure, did you or Cottonball see that I had something causing the virus "FBI locking my screen" thingy? Was there a positive fix here, or do I still need to be worried?
Is there a product you'd recommend I pay for, to have running in the backgroud all the time?


My System SpecsSystem Spec
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01 Jun 2013   #32
Gary

Win 10 Pro 64
 
 

What exactly have you done?
My System SpecsSystem Spec
01 Jun 2013   #33
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

drmax

I am not seeing anything . But lets see what Cottonball says. Are you still getting the FBI screen ?
My System SpecsSystem Spec
.

01 Jun 2013   #34
drmax

W7 premium 64
 
 

Quote   Quote: Originally Posted by VistaKing View Post
drmax

I am not seeing anything . But lets see what Cottonball says. Are you still getting the FBI screen ?
no. working good like i had wrote.
My System SpecsSystem Spec
01 Jun 2013   #35
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets try this

Reboot the PC Tap on F6 you should get a menu then tap F8 after that you should get a Safe Mode option .
My System SpecsSystem Spec
01 Jun 2013   #36
drmax

W7 premium 64
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Lets try this

Reboot the PC Tap on F6 you should get a menu then tap F8 after that you should get a Safe Mode option .
no dice. F6 just let it start normally. no differences. i'm not gonna let this get the best of me. let's wait on C/B to see what he says on the virus. I mean...how could i have had the locked up FBI screen, and then it mysteriously went away? I gotta know it was there and gotten rid of....or it could still be lurking. DM
My System SpecsSystem Spec
01 Jun 2013   #37
cottonball

Windows 7 Home Premium
 
 

drmax,

Try using RKill to terminate any infection processes: http://download.bleepingcomputer.com/grinler/rkill.exe
Save to the Desktop.

If RKill.exe does not run, then download and try to run RKill.com:
http://download.bleepingcomputer.com/grinler/rkill.com

You only need to get one of the versions of RKill to run.

There are additional versions:
PKill.scr: http://download.bleepingcomputer.com/grinler/rkill.scr
Rkill, under various names, can be downloaded from the following links:
iExplore.exe: http://download.bleepingcomputer.com...r/iExplore.exe
uSeRiNiT.exe: http://download.bleepingcomputer.com...r/uSeRiNiT.exe
WiNlOgOn.exe: http://download.bleepingcomputer.com...r/WiNlOgOn.exe

If your AntiVirus warns you about this tool, ignore the warning, or temporarily disable your AntiVirus.

Right-click on the downloaded file and select: Run as Administrator

A black DOS box briefly flashes and then disappear. This is normal and indicates the tool ran successfully.
After running the tool, do not reboot.
When the scan is done Notepad opens with the RKill report.

Please post the RKill report in your reply.

Without a reboot, please download RogueKiller:
Download RogueKiller (Official website)
Select the x64 version download.
Save to the Desktop.

Close all windows and browsers.
Right-click and select: Run as Administrator

At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)

Press: SCAN

When done, a report opens on the Desktop: RKreport.txt
Please provide the RKreport.txt (Mode: Scan) in your reply.


Also, what Brand/Model computer is this? Dell, HP, Acer, Asus, etc...

Trying to understand what happens...
When you tap F8 while starting, you get the boot device order (HDD, removeable drive, CD-ROM...) instead of getting the Safe Mode options, etc.?

What happens if you tap F8, identify the drive to boot from and press Enter, then tap F8 again?
Does it get you to the Advanced Boot Options?

or...

When tapping F8 brings up the boot device menu, press Esc, then keep tapping F8
Does the Advanced Boot Options screen appear?
My System SpecsSystem Spec
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 remove fbi "system failure" virus help




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