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Windows 7: Microsoft Security Essentials Problem

03 Jun 2013   #11
cottonball

Windows 7 Home Premium
 
 

brato92,

Please go to the Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your Desktop.
Double-click the downloaded file to run it.

When the tool opens click Yes to the disclaimer.
Press the Scan button.

FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).

Please provide the FRST.txt in your reply. <<---
The first time the tool is run, it also makes another log: Addition.txt
Also post the: Addition.txt in your reply. <<---


~~~~
Next, download Farbar Service Scanner

Save to the Desktop
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press: Scan
  • FSS creates a log, FSS.txt, on the Desktop.
Please provide the FSS.txt in your reply.


My System SpecsSystem Spec
.
03 Jun 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

brato92 can you run the tool below

Please download MGADiag and save it to your desktop.

Double click icon on your desktop.

Click on the button

Click on the button

Paste the log inside the box . Highlight all of the text then code wrap by pressing on the # icon on the top .
My System SpecsSystem Spec
04 Jun 2013   #13
brato92

Windows 7 Home Premium x64
 
 

I'll try right now...
My System SpecsSystem Spec
.

04 Jun 2013   #14
brato92

Windows 7 Home Premium x64
 
 

@cottonball: here are the results:
FRST.txt
Addition.txt
FSS.txt

@VistaKing: when i hit the 'Copy' button nothing happens
Microsoft Security Essentials Problem-capture.jpg


My System SpecsSystem Spec
04 Jun 2013   #15
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

bravo92

You do have ZeroAccess . I will let cottonball help you out . Regarding the MGADiag looks legit to me .
My System SpecsSystem Spec
04 Jun 2013   #16
brato92

Windows 7 Home Premium x64
 
 

ok, VistaKing, i'm waiting for cottonball's reply. thanks for your help !
My System SpecsSystem Spec
05 Jun 2013   #17
cottonball

Windows 7 Home Premium
 
 

brato92,

My apology for the delay!!

Will be working on your issue this evening, and will reply o/a 6:00AM your time (Romania).
We have an 8 hour time difference)

Thanks for your patience.
My System SpecsSystem Spec
05 Jun 2013   #18
cottonball

Windows 7 Home Premium
 
 

brato92,

Please do the following...

Open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
Save it on the Desktop as: fixlist.txt

Quote:
start
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] ATTENTION! ====> ZeroAccess
HKLM-x32\...\Run: [] [x]
Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
Handler: msdaipp - No CLSID Value -
Handler-x32: msdaipp - No CLSID Value -
Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - No File
C:\$Recycle.Bin\S-1-5-18\$b44b7fef6f96a8643f5b45956d5cbc4c
C:\$Recycle.Bin\S-1-5-21-917525429-2300147935-38172813-1000\$b44b7fef6f96a8643f5b45956d5cbc4c
C:\$Recycle.Bin\S-1-5-18\$b44b7fef6f96a8643f5b45956d5cbc4c
end
WARNING: This script is written specifically for brato92, for use on this particular computer.
Running the script on another computer may cause damage to the Operating System!!

Run FRST again, but this time press the Fix button just once, and wait.

FRST should reboot once to finish removing ZeroAccess.

When done, the tool makes a log on the Desktp.
This time it is called: Fixlog.txt

Please post Fixlog.txt in your reply.
My System SpecsSystem Spec
06 Jun 2013   #19
brato92

Windows 7 Home Premium x64
 
 

Hy cottonball, i've done your steps, i've opened FRST and pressed 'Fix' button. Here are the results:
Fixlog.txt


My System SpecsSystem Spec
06 Jun 2013   #20
cottonball

Windows 7 Home Premium
 
 

brato92,


Open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
Save it on the Desktop as: fixlist.txt

Quote:
start
DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
end

Run FRST64 again (from the Desktop), but this time press the Fix button just once, and wait.
When done, the tool makes a log on the Desktop.
Please post Fixlog.txt in your reply.


Since the following steps involve editing the Registry, please create new restore point before proceeding.
System Restore Point - Create
Select: Option Two


Now, please download the ESET ServiceRepair:
http://kb.eset.com/library/ESET/KB%2...icesRepair.exe
Save to the Desktop.
Double-click and run the downloaded file.

When the program runs, a prompt appears asking if you want to proceed.
Click: Yes
When the Services routine is Completed, you are asked to Reboot.
Click Yes to allow the reboot.

The tool creates a folder named CC Support on the Desktop.
Please provide the CC Support\Logs\SvcRepair.txt in your reply.


Last, please run the Farbar Service Scanner once again, provide the FSS.txt in your reply.
My System SpecsSystem Spec
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