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Windows 7: Microsoft Security Essentials Problem

10 Jun 2013   #41
brato92

Windows 7 Home Premium x64
 
 

nothing, right now i'm doing a full scan

EDIT: it takes too long for a full scan, i cancelled it. Anyway, the quick scan didn't detect anything, so i think i'm safe now.


My System SpecsSystem Spec
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10 Jun 2013   #42
cottonball

Windows 7 Home Premium
 
 

Let’s check the Security status with the following...

Download Security Check:
http://screen317.spywareinfoforum.org/
Save to your Desktop.

Double-click SecurityCheck.exe

Follow the on-screen instructions inside the black box.
When done, a Notepad report opens automatically: checkup.txt

Post checkup.txt in your reply, and, please do not take any corrective actions!!
My System SpecsSystem Spec
11 Jun 2013   #43
brato92

Windows 7 Home Premium x64
 
 

Here are the results. I'm not doing anything unless you tell me to.
checkup.txt


My System SpecsSystem Spec
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11 Jun 2013   #44
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Java is out dated . We will wait to see what cottonball says what the next step is
My System SpecsSystem Spec
11 Jun 2013   #45
brato92

Windows 7 Home Premium x64
 
 

btw, yesterday i've deleted all progs-log files from desktop, and after a disk cleanup on my only hard drive (local disk c), i stuck with a folder called FRST, wich i cannot delete.
Microsoft Security Essentials Problem-capture1.jpg


My System SpecsSystem Spec
11 Jun 2013   #46
cottonball

Windows 7 Home Premium
 
 

Folder - Delete from Command Prompt

Use:
RD /S /Q "C:\FRST"


Please Verify Java Version
Uncheck any toolbar and/or software offered with the Java update.

The Java Quick Starter (JQS.exe) that comes along adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to:
Start > Control Panel > Java > Advanced > Miscellaneous
Uncheck the box for: Java Quick Starter
Click OK and restart your computer.

Next, please remove any old Java version and its remnants...
Download JavaRa:
http://download.thewebatom.net/4eeb2b43dbb4b/JavaRa-1.16-16-12-11.zip
Save to the Desktop and unzip it.

Right click on JavaRa.exe, and select: Run As Administrator
Choose the language of your choice and click: Select
Click: Remove Older Versions
Accept any prompts as they appear.
My System SpecsSystem Spec
11 Jun 2013   #47
brato92

Windows 7 Home Premium x64
 
 

i've successfully installed the latest version of Java using 'Verify Java Version' service, and after that i removed the old one using JavaRa : JavaRa.log
However, despide the latest java version is version 7 update 21 (tells me when i'm verifying java version with Mozilla), when i hit Control Panel-Java-General-About, it tells me that i have the old version, version 6 update 26. I'm confused.
Microsoft Security Essentials Problem-captureaaa.jpg
When i try to verify Java version with Internet Explorer, it tells me that it's unable to verify.


I can't delete FRST folder, inside it is now only one folder called 'Quarantine'
Microsoft Security Essentials Problem-capture2.jpg


My System SpecsSystem Spec
11 Jun 2013   #48
Capprentice

Windows 7 Ultimate x64
 
 
I will suggest doing this to fix the issue:

HTML Code:
Step 1: Enter into Windows safe mode (F8) 
Step 2: Download old and new version of MSE from filehippo.com 
Step 3: Delete old files/folders related to MSE (C:\Program Files\Microsoft Security Client) 
Step 4: Run Ccleaner to clear the registry. 
Step 5: Download Malwarebytes Antimalware, Update and then run a Complete System Scan. 
Step 6. Download Spybot search and Destroy. Update. Run a full Scan. 
Step 7: Download Emsisoft Emergency Kit, Update Database, Run a complete scan. 
Step 8: Download TDSSkiller. Run. Step 
9: Download Kaspersky Virus Cleaner. Run. 
Step 10: Download ComoboFix. Run. Let it fix file system permissions. 
Step 11: Delete control panel Entries for MSE using Ccleaner. 
Step 12: If possible run "Registry Reviver". 
Step 13: Open CMD.exe as Administrator. Execute these commands.  
net stop winmgmt 
cd /d %windir%\system32\wbem ren repository repository.old 
net start winmgmt  

Step 14: Reboot into Windows normal mode. 
Step 15: Try installing MSE v2.x.x installer. If does not work try a later version. 
This should probably gonna work.
My System SpecsSystem Spec
11 Jun 2013   #49
cottonball

Windows 7 Home Premium
 
 

brato92,

We need to use FRST again in order to remove C:\FRST\Quarantine\* the directory is not empty

Please do the following...

Open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
Save it on the Desktop as: fixlist.txt

Quote:
start
Folder: c:\frst\quarantine
cmd: dir /a/s c:\frst\quarantine
cmd: rd /q/s c:\frst\quarantine
Folder: c:\frst\quarantine
End
Run FRST from the Desktop again, press the Fix button once.
Please post Fixlog.txt in your reply.

Need some info from theis report in order to proceed with another Fix to remove the folder...
My System SpecsSystem Spec
11 Jun 2013   #50
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

After following through with cottonball's instructions .... Please post what is needed for cb to ascertain.


you will need to follow these instructions "IF" you use Java:




Update Java:
  • Download the latest version of Java Runtime Environment (JRE) 7u21.
    Java SE Downloads
  • Scroll over to the right (JRE)
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u21-windows-i586-p.exe to install the newest version.
My System SpecsSystem Spec
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