Microsoft Security Essentials Problem

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  1. Posts : 2,470
    Windows 7 Home Premium
       #51

    On Java...

    What happens when you go to Control Panel > Java

    Open the Java Control Panel > Update tab, and click: Update Now

    Can you get Java 7 update 21?
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #52

    See if Java 6 update 26 is listed inside Programs and Features

    Click on the button inside type in Programs and features and press [ENTER]

    If its still shows inside you may click on Java 6 Update 26 and click on Uninstall .
      My Computer


  3. Posts : 76
    Windows 7 Home Premium x64
    Thread Starter
       #53

    I cannot download FRST again because website is down....
    I went to Programs and features menu in Control Panel, where i had 3 versions of java installed (see below)
    Microsoft Security Essentials Problem-capturejava.jpg


    I successfully unistalled the x64 version, but when i try to remove the x86 one, it gives me this error (see below)
    Microsoft Security Essentials Problem-capturejava2.jpg
    After i've uninstalled x64 version of java 6 update 26, i've got in Control Panel - Java, the new version (7 update 21), but i don't have an 'Update' tab.
    I think this old version was installed on my system since December 2011 when i bought the laptop, because i never updated it.

    Next step ?
      My Computer


  4. Posts : 2,470
    Windows 7 Home Premium
       #54

    brato92,

    You may be using a 32-bit browser!!

    From Java:

    Verify whether you are using 32-bit or 64-bit browser:

    Internet Explorer
    1.Launch Internet Explorer browser.
    2.Click on the Help tab at the top.
    3.Select About Internet Explorer which will bring up an information window.
    If version of IE displays 64-bit Edition, then it is 64-bit IE, otherwise it is a 32-bit browser.

    Firefox
    To determine whether you are running on a 64-bit version of Firefox, use either of these methods.
    •Check the About Firefox panel
    •Type in the browser address about:support
    If you are running 64-bit Firefox, it may be indicated as 64-bit (e.g., Win64); otherwise it is a 32-bit version of Firefox.

    Java for 32-bit browsers:
    Users should download 32-bit Java software, if they are using 32-bit browser on their 64-bit Windows.
    For downloading and installing 32-bit Java on your system:
    1.Go to: java.com: Java + You
    2.Click on the Free Java Download button, and start the installation process
    Source: Which Java download should I choose for my 64-bit Windows operating system?


    Also try downloading FRST once again, so you can get rid of the folder that doesn't remove.
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #55

    Lets try removing the Java 6 Update 26 using the Microsoft FixIt

    Click on Microsoft FixIt to Download Microsoft FixIt

    • Click on the Run Now button
    • Click on Java 6 Update and Follow the prompts
    Last edited by VistaKing; 12 Jun 2013 at 21:20.
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #56

    Disregard
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #57

    Yes that is why I changed it to the Microsoft FixIt from this link here Fix problems with programs that can't be installed or uninstalled
      My Computer


  8. Posts : 76
    Windows 7 Home Premium x64
    Thread Starter
       #58

    My browsers (IE & Mozilla) are both 32bit. I've successfully managed to remove old version of Java (version 6 update 26) from Progs and features, using Microsoft FixIt, as VistaKing said. I've also reinstalled Java with latest version (32 bit) and this time i have 'Update' tab. The only problem is that i still cannot download FRST again to delete that folder, their website is still down.
    What should i do now?
    Last edited by brato92; 13 Jun 2013 at 03:54.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #59
      My Computer


  10. Posts : 76
    Windows 7 Home Premium x64
    Thread Starter
       #60

    I managed to download FRST again. Here are the results, as requested from cottonball on page nr.5: Fixlog.txt
      My Computer


 
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