Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need to remove Trojan Generic29.AJGE

07 Jun 2013   #11
cottonball

Windows 7 Home Premium
 
 

Please run a scan with your AntiVirus (AVG) program, and post back on whether it is identifying any malware.


My System SpecsSystem Spec
.
07 Jun 2013   #12
ClarenceA

windows 7 home premuim 64bit
 
 

I ran the AVG scan and it found 3 threats and removed them. There was a Trojan Horse dropper and 2 Trojan Horse Backdoors

I've noticed my Windows update settings are turned off and I can't turn them back on.
My System SpecsSystem Spec
07 Jun 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

ClarenceA

See if this will help

Copy these .reg files to your desktop . Right click on the file and choose merge and click Ok . After you merged both of the files restart the PC . Then try to run Windows Updates

Windows Updates :

http://download.bleepingcomputer.com...7/wuauserv.reg

http://download.bleepingcomputer.com...ces/7/BITS.reg

Run another scan of Farbar Service Scanner ( FSS ) and upload the new FSS.txt log
My System SpecsSystem Spec
.

07 Jun 2013   #14
ClarenceA

windows 7 home premuim 64bit
 
 

The windows update works now. Here's the latest log...FSS2.txt


My System SpecsSystem Spec
07 Jun 2013   #15
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

That's good . Lets wait until cottonball has other things for you to do .
My System SpecsSystem Spec
08 Jun 2013   #16
cottonball

Windows 7 Home Premium
 
 

These are 2 programs that get rid of Adware/Junkware and will help your cleanup effort:


Please go to the AdwCleaner Download
Save to the Desktop.


Close all open programs.
To run the program, right-click AdwCleaner.exe and select: Run as Administrator


Click on Delete and confirm the prompt.


After the program finishes, the computer is restarted.

A text file report opens after the restart.

Please attach the content of the C:\AdwCleaner[S1].txt in your reply.



Also use the Junkware Removal Tool Download
Save to the Desktop.

Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications.
These programs may interfere with the running of JRT.
Info: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides


Right-click JRT.exe and select: Run as Administrator

The tool opens and starts scanning the system. Please be patient as this can take a while...


When done, a report, JRT.txt is saved on the Desktop.

Please post the contents of JRT.txt in your reply.
My System SpecsSystem Spec
08 Jun 2013   #17
ClarenceA

windows 7 home premuim 64bit
 
 

Here are the logs....[ATTACH]JRT.txt[/ATTACH]


Attached Files
File Type: txt AdwCleaner[S1].txt (7.1 KB, 4 views)
My System SpecsSystem Spec
08 Jun 2013   #18
cottonball

Windows 7 Home Premium
 
 

Those programs took care of a bundle.

Letís check the Security status with the following...

Download Security Check:
http://screen317.spywareinfoforum.org/
Save to your Desktop.

Double-click SecurityCheck.exe

Follow the onscreen instructions inside the black box.

When done, a Notepad report opens automatically, called: checkup.txt

Please post the checkup.txt in your reply.

(Please do not take any corrective actions!)
My System SpecsSystem Spec
09 Jun 2013   #19
ClarenceA

windows 7 home premuim 64bit
 
 

Here is the latest log...

Results of screen317's Security Check version 0.99.64
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG AntiVirus Free Edition 2013
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java(TM) 6 Update 37
Java version out of Date!
Adobe Flash Player 11.7.700.202
Adobe Reader 10.1.7 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
My System SpecsSystem Spec
09 Jun 2013   #20
cottonball

Windows 7 Home Premium
 
 

ClarenceA,

Please Verify Java Version
Uncheck any toolbar and/or software offered with the Java update.


The Java Quick Starter (JQS.exe) that comes along adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to:
Start > Control Panel > Java > Advanced > Miscellaneous
Uncheck the box for: Java Quick Starter
Click OK and restart your computer.


Next, please remove any old Java version and its remnants...
Download JavaRa:
http://download.thewebatom.net/4eeb2b43dbb4b/JavaRa-1.16-16-12-11.zip
Save to the Desktop and unzip it.


Right click on JavaRa.exe, and select: Run As Administrator
Choose the language of your choice and click: Select
Click: Remove Older Versions
Accept any prompts as they appear.





Adobe - Adobe Reader download - All versions
After installing the latest Adobe Reader, uninstall all previous versions (if present).

Unless you want the program installed, uncheck the box: Also Download Adobe Photoshopģ Album Starter Edition


Alternatively, you can uninstall Adobe Reader, and Download Foxit Reader 6.0.3.0524 - FileHippo.com
It is a smaller file to download and uses a lot less resources than Adobe Reader.


When installing FoxitReader, make sure to uncheck any pre-checked toolbar, or any other offer.


When done with the above, please update as to whether you still have malware problems.
My System SpecsSystem Spec
Reply

 Need to remove Trojan Generic29.AJGE




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
how to remove the .exe Trojan horse SHeur4.zp virus?
I got infected with the trojan horse sheur4.zp and it infected most of my computer files, music and picture and some registry files. How do I get rid of this infection.
System Security
Easiest Way To Remove A Trojan?
Hi, im just wondering, does anyone know a easy or fast way (like a simple software) used to get rid of trojans?
System Security
Need Help with Trojan Generic29.AJGE
I seem to have been invaded by a Trojan. (Name listed above) AVG detected it but cannot remove it. I get access denied when I request that it be removed. I think the affected program is explorer.exe since I get a message from AVG whenever explorer.exe is started. What to do, what to do. Any...
System Security
How do i remove a trojan/virus
All of the programs on my computer hav changed 2 word for some reason. I think it must be a virus but i dont knw how 2 get rid of the virus as all my documents r now in word format. Also sm of my folders r missing which i assume is because of the virus, so i realy wd like 2 get them back. Please...
BSOD Help and Support
how to remove trojan?
my MS security essential found 2 Trojans. How do I remove these?
System Security
Trojan type/how to remove manually
my laptop was heavy then run antivirus and found Trojan in java cache folder. this Trojan was only removed by kaspersky then found some folders not accessible and then right click on folder option to find this hacker name with only his name access...so i removed him......but everytime i open...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:23.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App