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Windows 7: Help to make sure trojan virus is really gone

09 Jun 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Update these programs

Java(TM) 6 Update 30 Java version out of Date!


Adobe Reader 10.1.7 Adobe Reader out of Date!


Updates :


Click here Adobe Reader 11.0.03

Click here Java 7 Update 21


My System SpecsSystem Spec
.
09 Jun 2013   #12
hkfish

Windows 7 Professional, 64 bit
 
 

Hi VistaKing,
The java link didn't work but I searched google for the site direct. I hope that is ok.
My System SpecsSystem Spec
09 Jun 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Were you able to upgrade the Java software to Java 7 Update 21 ?
My System SpecsSystem Spec
.

09 Jun 2013   #14
hkfish

Windows 7 Professional, 64 bit
 
 

yes thank you I did. I noticed my previous version of adobe had no new updates so they must have started a new program or something. Thanks for the heads up on the out of date programs..
My System SpecsSystem Spec
09 Jun 2013   #15
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

No problem . Now we just wait and see what cottonball says to do
My System SpecsSystem Spec
09 Jun 2013   #16
cottonball

Windows 7 Home Premium
 
 

hkfish,

Please Verify Java Version
Uncheck any toolbar and/or software offered with the Java update.

The Java Quick Starter (JQS.exe) that comes along adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to:
Start > Control Panel > Java > Advanced > Miscellaneous
Uncheck the box for: Java Quick Starter
Click OK and restart your computer.

Next, please remove any old Java version and its remnants...
Download JavaRa:
http://download.thewebatom.net/4eeb2...6-16-12-11.zip
Save to the Desktop and unzip it.

Right click on JavaRa.exe, and select: Run As Administrator
Choose the language of your choice and click: Select
Click: Remove Older Versions
Accept any prompts as they appear.



Adobe - Adobe Reader download - All versions
After installing the latest Adobe Reader, uninstall all previous versions (if present).

Unless you want the program installed, uncheck the box: Also Download Adobe Photoshop® Album Starter Edition

Alternatively, you can uninstall Adobe Reader, and Download Foxit Reader 6.0.3.0524 - FileHippo.com
It is a smaller file to download and uses a lot less resources than Adobe Reader.

When installing FoxitReader, make sure to uncheck any pre-checked toolbar, or any other offer.



When done with the above, please update as to whether you are experiencing any malware problems.
My System SpecsSystem Spec
09 Jun 2013   #17
hkfish

Windows 7 Professional, 64 bit
 
 

Thank you everyone who had input ridding me of viruses! You all did a fine job. I am not experiencing any malware problems so far and would be surprised if I did, as we did a pretty thorough job.

I hope if I get the professional version of Malwarebytes for extra real time protection along with Microsoft security essentials and Superantispyware hopefully that will do the majority of stuff.

Is there a good program to check that a file is clean before I download from the internet? I suspect I got the virus from a certain site but I'd love to be able to confirm this.

Many thanks
Karen
My System SpecsSystem Spec
10 Jun 2013   #18
cottonball

Windows 7 Home Premium
 
 

hkfish,

Thanks for the kind words.

Quote:
I hope if I get the professional version of Malwarebytes for extra real time protection along with Microsoft security essentials and Superantispyware hopefully that will do the majority of stuff.
It is best to have only 1 real time protection program running on your system.

Quote:
...program to check that a file is clean before I download from the internet
What comes to mind is Web of Trust.
There are different versions depending on which browser is used.
For IE: WOT (Web of Trust) for Internet Explorer - CNET Download.com

Have a great week!!
My System SpecsSystem Spec
10 Jun 2013   #19
hkfish

Windows 7 Professional, 64 bit
 
 

You too!!!!
My System SpecsSystem Spec
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 Help to make sure trojan virus is really gone




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