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Windows 7: Well .. if no one can help .. where to next ?

09 Jun 2013   #21
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Java 7 Update 21 removes the old versions so you're good with just seeing this version inside Programs and Features


My System SpecsSystem Spec
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09 Jun 2013   #22
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

Thank you .. so do you think my machine is clean now ?
My System SpecsSystem Spec
09 Jun 2013   #23
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Post #13

Windows Security Center service is not running! This report may not be accurate!
ZoneAlarm Antivirus
AVG Internet Security 2013
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`

Do I still see two anti virus programs installed?
My System SpecsSystem Spec
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09 Jun 2013   #24
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

I see what you are looking at and I was surprised to see ZA there ! I have run ZA clean and I assumed it was all gone.
My System SpecsSystem Spec
09 Jun 2013   #25
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Use RevoUninstaller to see if it sees Zone Alarm Antivirus .





Download one of the two below that goes with your OS bit version

RevoUninstaller Free Version download For 32-bit OS
RevoUninstaller Pro 30-Day Trial Version download For 64-Bit Programs

Right-click Revo Uninstaller.exe choose run as administrator to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Advanced option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete when prompted click on Yes and then on next. Put a check on any folders that are found and select delete when prompted select yes then on next
Once done click Finish.
My System SpecsSystem Spec
09 Jun 2013   #26
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

No sign of ZA in the list

Belarc analysis shows ZA tho
My System SpecsSystem Spec
09 Jun 2013   #27
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Do you see Zone Alarm on your desktop ?

Take a look at these folders

C:\Program Files
C:\Programs Files (x86)
My System SpecsSystem Spec
09 Jun 2013   #28
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

No ZA in either .. there was an empty Checkpoint folder in C:\Program Files .. I deleted it .. plus there was a shortcut to zatray.exe which cannot find the file
My System SpecsSystem Spec
09 Jun 2013   #29
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you run once again Security Check after you removed ZA ?

Copy and Paste the results .
My System SpecsSystem Spec
09 Jun 2013   #30
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

ok .. there are a lot of references in the registry to Checkpoint .. I am using regedit
My System SpecsSystem Spec
Reply

 Well .. if no one can help .. where to next ?




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