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Windows 7: Well .. if no one can help .. where to next ?

09 Jun 2013   #41
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

I think it was a bad clean from the start. What about reloading ZA .. then do another ZA Clean ?


My System SpecsSystem Spec
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09 Jun 2013   #42
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you click on type in Checkpoint inside Search programs and files inside the Start Menu do the same for ZoneAlarm and see if it locates anything . If it does right click on the file and choose Open file location
My System SpecsSystem Spec
09 Jun 2013   #43
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Mike, try this ZA removal tool ZoneAlarm Uninstall Tool Download

Quote:
The ZoneAlarm Uninstall Tool will uninstall all versions of the ZoneAlarm firewall from your computer in the event that it will not uninstall properly via the Windows control panel. When you run the program it will ask if you want to remove the ZoneAlarm Extreme version, but will in fact remove all versions of the ZoneAlarm Firewall
.

edit... these also belong to ZA:
Identity Agent
vsmon.exe
TrueVector Service
My System SpecsSystem Spec
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09 Jun 2013   #44
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Another idea that might help.

While you are in Belarc go to the section (Software Version & Usage). Find Zone Alarm and tick on the little lines to the left of it (|). That will send you to the exact location that Belarc has found Zone Alarm.
My System SpecsSystem Spec
09 Jun 2013   #45
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Another idea that might help.

While you are in Belarc go to the section (Software Version & Usage). Find Zone Alarm and tick on the little lines to the left of it (|). That will send you to the exact location that Belarc has found Zone Alarm.
Yep!
My System SpecsSystem Spec
10 Jun 2013   #46
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

Checked again .. Belarc does not see it in the (Software Version & Usage) .. it reports it in the Virus Protection section.
I have manually deleted everything that contained ZA and Checkpoint
My System SpecsSystem Spec
10 Jun 2013   #47
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Have you rebooted since manually uninstalling ZA? Can you install MSE now?
My System SpecsSystem Spec
10 Jun 2013   #48
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

Yes I have ... have run Security Check each time as well .. ZA still shoes up

Can you confirm what MSA stands for ?
My System SpecsSystem Spec
10 Jun 2013   #49
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Where do you see MSA, 'cause it can stand for many things.

Delete Security Check by screen317 ... you can download it again, later.
My System SpecsSystem Spec
10 Jun 2013   #50
MikePD

Windows 7 Home Premium 64 bit SP1
 
 

Sorry .. I meant what does MSE stand for :-)
My System SpecsSystem Spec
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 Well .. if no one can help .. where to next ?




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