Well .. if no one can help .. where to next ?

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  1. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #41

    I think it was a bad clean from the start. What about reloading ZA .. then do another ZA Clean ?
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #42

    If you click on type in Checkpoint inside Search programs and files inside the Start Menu do the same for ZoneAlarm and see if it locates anything . If it does right click on the file and choose Open file location
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #43

    Mike, try this ZA removal tool ZoneAlarm Uninstall Tool Download

    The ZoneAlarm Uninstall Tool will uninstall all versions of the ZoneAlarm firewall from your computer in the event that it will not uninstall properly via the Windows control panel. When you run the program it will ask if you want to remove the ZoneAlarm Extreme version, but will in fact remove all versions of the ZoneAlarm Firewall
    .

    edit... these also belong to ZA:
    Identity Agent
    vsmon.exe
    TrueVector Service
    Last edited by Jacee; 09 Jun 2013 at 18:05.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #44

    Another idea that might help.

    While you are in Belarc go to the section (Software Version & Usage). Find Zone Alarm and tick on the little lines to the left of it (|). That will send you to the exact location that Belarc has found Zone Alarm.
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #45

    Layback Bear said:
    Another idea that might help.

    While you are in Belarc go to the section (Software Version & Usage). Find Zone Alarm and tick on the little lines to the left of it (|). That will send you to the exact location that Belarc has found Zone Alarm.
    Yep!
      My Computer


  6. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #46

    Checked again .. Belarc does not see it in the (Software Version & Usage) .. it reports it in the Virus Protection section.
    I have manually deleted everything that contained ZA and Checkpoint
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #47

    Have you rebooted since manually uninstalling ZA? Can you install MSE now?
      My Computer


  8. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #48

    Yes I have ... have run Security Check each time as well .. ZA still shoes up

    Can you confirm what MSA stands for ?
      My Computer


  9. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #49

    Where do you see MSA, 'cause it can stand for many things.

    Delete Security Check by screen317 ... you can download it again, later.
      My Computer


  10. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #50

    Sorry .. I meant what does MSE stand for
      My Computer


 
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