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Windows 7: Disabling User Account Control

08 Jun 2013   #1
Rawad

Windows 8.1 64 bit
 
 
Disabling User Account Control

I seem to be having a problem. I have a clients Laptop with me and he seems that he forgot the password. I need to install an antivirus program on it but I can't because the User Control Account won't allow me . It asks for a password. I went into control panel and tried to turn it off but the same message came out. Here is an image provided




Attached Thumbnails
Disabling User Account Control-img-20130608-01170.jpg  
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08 Jun 2013   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Can you call your client?
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08 Jun 2013   #3
Brink

64-bit Windows 10 Pro
 
 

Hello Raiden,

You would normally only see that UAC screen if logged in to a standard user account instead of an administrator.

Are they able to log in to an administrator account on the PC? If so, then the UAC prompt will just be a Yes/No.

If not, because of the forgotten password issue, then your client or you could reset the password.

User Account - Reset Password in Windows 7

Hope this helps,
Shawn
My System SpecsSystem Spec
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08 Jun 2013   #4
Rawad

Windows 8.1 64 bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Can you call your client?
i did , he cant remember and he says thats his main problem.
My System SpecsSystem Spec
08 Jun 2013   #5
Rawad

Windows 8.1 64 bit
 
 

Quote   Quote: Originally Posted by Brink View Post
Hello Raiden,

You would normally only see that UAC screen if logged in to a standard user account instead of an administrator.

Are they able to log in to an administrator account on the PC? If so, then the UAC prompt will just be a Yes/No.

If not, because of the forgotten password issue, then your client or you could reset the password.

User Account - Reset Password in Windows 7

Hope this helps,
Shawn
i am on a standered account not adminstrator that's why that prompt comes out . whats the exact link , there are 3 threads on option one, which one do i choose?
My System SpecsSystem Spec
08 Jun 2013   #6
Rawad

Windows 8.1 64 bit
 
 

This topic can be closed now , due to client wanting to the Laptop early.
My System SpecsSystem Spec
08 Jun 2013   #7
Brink

64-bit Windows 10 Pro
 
 

They are all different options for resetting the password. It's just a matter of which one will work best for you and the situation. OPTION FIVE can be used at boot if the conditions for the other options are not available for you to use.
My System SpecsSystem Spec
08 Jun 2013   #8
Brink

64-bit Windows 10 Pro
 
 

Quote   Quote: Originally Posted by raiden92 View Post
This topic can be closed now , due to client wanting to the Laptop early.
Ok.
My System SpecsSystem Spec
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 Disabling User Account Control




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