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Can not download or install .exe files with IE or GC.
Hi guys,
New here..Thanks for providing such a good place to get some help. I searched for a solution to my problem, but couldn't find it on the forum here, so I thought I would post a new thread and try to get some help.
A few days ago I started having issues with trying to download/install a program (Google Earth), as my previously installed version was playing up. I noticed that the download wouldn't complete, trying both ways, running a setup off the website nor saving .exe to my system.
It would ask me if I wanted to run or save, I would click one of those, then it would ask run or cancel and after clicking run again, the download box just dissapears and nothing happens.
I tried restoring my system to an earlier time, but noticed that it only has restore points running back a few days. When I click "show more restore points", nothing happens.
I scanned my system fully with a NAV which found 5 viruses, all of which were taken care of.
I tried playing with Internet Security settings, making sure all downloads were enabled, but I still get the same problem. CAn't download/install any applications.
In IE the download box just goes away without any msgs, but in Google Chrome I get a msg in the download box in the bottom left, which says "Virus scan failed".
Tried downloading without AV on, but doesn't help.
My laptop came with preinstalled OS, and I don't even have a disk to do a reinstall.
Can anyone suggest anything to try and solve this issue.
If you want me to provide any more details, please let me know.
Cheers