Have you tried running MSE in Safe Mode
To get into Safe Mode
Restart the comnputer, and tap the F8 key to get an Advanced Boot Options Menu.
From there, select Safe Mode.
Next, run a Full
system scan. Does it get hung up then?
suggestion to run chkdsk
When you get to the Advanced Boot Options Menu, using the F8 key, etc., do you have the Repair your computer
If so, use the arrow keys to select the Repair your computer
Select your language settings, and click: Next
Select your User account and click: OK
(If you did not set a password, leave blank.)[/list]
On the System Recovery Options
menu you get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Scan your computer's memory for errors.
Select Command Prompt
[/list]At the Command Prompt, copy/paste (with mouse) the following info inside the code box, and press: Enter
Note: chkdsk (check disk) is a command that looks at the file system integrity status of hard disks.
It can be run from the Recovery Environment.
The following parameters modify the command as follows:
/f: fixes errors on the disk
/r: locates bad sectors and recovers readable information
If none of the above works, in addition to the DDS
, please do the following: Download Farbar Service Scanner Save to the Desktop
Please provide the FSS.txt in your reply. <<---
- Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Press: Scan
- FSS creates a log, FSS.txt, on the Desktop.