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Windows 7: Trojan.Agent/Gen-FakeAlert

22 Jun 2013   #41
ROBO731

Windows 7 Home Premium x64
 
 

I'm running a scan with superantispyware (the application that detected the fist threat) now. I'll let you know when it's done.


My System SpecsSystem Spec
.
22 Jun 2013   #42
ROBO731

Windows 7 Home Premium x64
 
 

Okay. It found nothing, but some tracking cookies.
My System SpecsSystem Spec
22 Jun 2013   #43
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Sounds good. set a clean/new restore point, now.

Right click Computer, choose properties. On the left side pane, click "System Protection". Click on the the 'configure button'.
Now check "Turn off system protection"

Restart your computer

Now follow the above instructions, but uncheck "Turn off System Protection"
My System SpecsSystem Spec
.

22 Jun 2013   #44
ROBO731

Windows 7 Home Premium x64
 
 

Well. The system just froze for the first time since I started all these scans. Could the freezing be caused by another issue?
My System SpecsSystem Spec
22 Jun 2013   #45
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Try running a memory test

RAM - Test with Memtest86+
My System SpecsSystem Spec
22 Jun 2013   #46
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
22 Jun 2013   #47
ROBO731

Windows 7 Home Premium x64
 
 

Here's what the troubleshooter said. How long will the memtest take?


Attached Images
Trojan.Agent/Gen-FakeAlert-hardware-devices.jpg 
My System SpecsSystem Spec
22 Jun 2013   #48
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you click on View detailed information ? Regarding the memory test it will take a while . People here advise to let the test run over night . If you run the test and you see any errors come up stop the test and run a memory test on every memory stick one at a time inside the slot .
My System SpecsSystem Spec
22 Jun 2013   #49
ROBO731

Windows 7 Home Premium x64
 
 

Okay. I'll run the memtest tonight, I forgot to do it last night. Here's the detailed information from the troubleshooter.


Attached Images
Trojan.Agent/Gen-FakeAlert-4.jpg Trojan.Agent/Gen-FakeAlert-5.jpg Trojan.Agent/Gen-FakeAlert-6.jpg 
My System SpecsSystem Spec
22 Jun 2013   #50
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

What hardware changes did you do ?
My System SpecsSystem Spec
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 Trojan.Agent/Gen-FakeAlert




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