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Multiple cases of Malware with Norton AV
Hi
My aunt has a dell laptop that she's had for 4-5 years. She uses Norton Antivirus, and Malwarebytes, but recently, she has been experiencing multiple cases of malware popping up. She doesn't do much besides facebook, email, and MS Word, so she's not downloading or installing anything unusual.
There was a VAF Search Engine that appeared in her Chrome browser, we got rid of it by deleting the extension. There's been a plugin that appeared that made Ads everywhere, uninstalled that program.
The firewall is on.
What sorts of things can we do to prevent these types of things?
Thanks guys :)